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Method and system for promoting user packet service experience

A grouping service and user grouping technology, applied in electrical components, wireless communication, network data management, etc., can solve problems such as reducing analysis accuracy, affecting user experience, and increasing costs

Active Publication Date: 2013-06-26
CHINA MOBILE GROUP JIANGSU
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] 1. The above technical solutions need to improve the relevant network elements in the mobile network and upgrade their software, which will obviously increase the cost
[0008] 2. The above technical solutions require screening and judgment analysis of user behavior and data, which will reduce the accuracy of its analysis
[0009] 3. The above technical solution needs to send prompt information through SMS, and the user manually restarts the terminal, which affects the user experience
[0010] 4. The above technical solution has certain delay and complexity when restoring the user's GPRS service

Method used

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  • Method and system for promoting user packet service experience
  • Method and system for promoting user packet service experience

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Embodiment Construction

[0043] The basic idea of ​​the present invention is: when the BOSS determines that the user is down due to arrears, etc., it notifies the server that stores the user's subscription information, such as HLR, and the HLR deletes all APN information of the user, and sets a virtual APN for the user, and sets the QoS level of the virtual APN. It is a low level, and notifies the mobility management unit such as SGSN; SGSN sends a shutdown notification message to the user's terminal, which does not include the parameter value indicating that the user has no right to access packet services such as GPRS services; SGSN also notifies the network that it will no longer Allocate bandwidth for packet services to users.

[0044] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail by citing the following embodiments and referring to the accompanying drawings.

[0045] The system for improvin...

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Abstract

The invention discloses a method and a system for promoting user packet service experience. The method includes that a server storing user signing information deletes all access point name (APN) information of a user and informs a mobile management unit when the user needs to halt; the mobile management unit sends a halt notification message to a terminal of the user, wherein the halt notification message contains no parameter values identifying that the user has no right to access packet service; and the network is informed not to assign the band width of the packet service to the user. According to the method and the system, general packet radio service (GPRS) of users can be restored timely, accurately and thoroughly without investment of related hardware and any extra operations by users, perception and satisfaction of the users for the GPRS are improved, and user experience effects are improved.

Description

technical field [0001] The invention relates to a packet service processing technology of a mobile communication system, in particular to a method and a system for improving user experience in packet services. Background technique [0002] When the user reaches the arrears shutdown standard, in order to avoid the risk of high arrears caused by the user's continued use of voice and General Packet Radio Service (GPRS, General Packet Radio Service) services, the Business & Operation Support System (BOSS, Business & Operation Support System) Home Location Register (HLR, Home Location Register) sends outside the instruction of closing voice function, also can send the instruction of closing all GPRS services, promptly deletes all access point names (APN, Access Point Name) information of contract on HLR, as China Mobile Internet (CMNET, China Mobile Net), CMWAP (China Mobile Wap), etc. HLR will delete all APN information and notify GPRS service support node (SGSN, Serving GPRS S...

Claims

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Application Information

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IPC IPC(8): H04W8/02H04W8/08H04W68/00
Inventor 张峻岭王庆安赵雨蒋锡渭唐忠伟钱辉兵金建宁鞠鸣陈宇阳胡颉刘云杨
Owner CHINA MOBILE GROUP JIANGSU
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