Efficient terminal alarm processing method

A processing method and terminal technology, applied in the field of IT operation and maintenance, can solve problems such as system crash, inability to achieve different alarms and different devices without affecting each other, and inability to efficiently and stably handle alarm events, so as to reduce daily workload and provide reliable data basis. Effect
CN103684833AInactive Publication Date: 2014-03-26勤智数码科技股份有限公司

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
勤智数码科技股份有限公司
Publication Date
2014-03-26
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention discloses an efficient terminal alarm processing method, the steps of which include: 1) information of a monitored terminal and an expect script file are input or uploaded into a monitoring system; and a command for logging in an alarm device and a service logic command which needs to be executed remotely are both included in the expect script file and alarm-device information in the expect script file is all expressed substitutively through adoption of stipulated macro values; 2) the monitoring system replaces the alarm-device information macro values in the expect file with the information of the monitored terminal which generates an alarm so that a temporary expect script file is generated; 3) the monitoring system executes the temporary expect script file; 4) the monitoring system deleting the temporary expect script file and outputs an alarm processing result. The method does not only have the characteristics of being efficient, rapid and stable, but is also capable of performing differentiated processing according to different alarms of different devices and ensuring that different alarms and processing logics do not interfere mutually.
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Description

technical field

[0001] The invention relates to the field of IT operation and maintenance, in particular to an efficient terminal alarm processing method. Background technique

[0002] With the continuous deepening and improvement of information system construction, computer operation and maintenance has become a common concern and overwhelming problem for information service departments in all walks of life. In the enterprise LAN, a large number of terminals are connected to different network segments. Not only that, when a certain device reaches the alarm condition, it needs to be specially processed, which puts forward higher requirements for the flexibility of the alarm processing arrangement. The traditional monitoring management is based on monitoring The server sends commands to process and obtain alarm information, which inevitably causes lag or delay when large-scale alarms occur, or even system crashes. It is impossible to efficiently and stably handle large-scale ...

Claims

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