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Enterprise telephone line management method and system and server

A technology of telephone line and line management, applied in the direction of monitoring/monitoring/test arrangement, etc., can solve the problems of error-prone, large workload of telephone line management, etc., so as to avoid waste of resources, realize unified management, and maintain timeliness. Effect

Active Publication Date: 2014-07-30
SHANGHAI CTRIP COMMERCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The technical problem to be solved by the present invention is to provide a method, management system and server for enterprise telephone line management in order to overcome the shortcomings of the prior art, such as large workload and error-prone telephone line management, by collecting and recording the distribution of telephone lines Information collection, so as to realize the unified management of telephone lines in the telephone system

Method used

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  • Enterprise telephone line management method and system and server
  • Enterprise telephone line management method and system and server
  • Enterprise telephone line management method and system and server

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0069] like figure 1 As shown, in the server of the present embodiment, the enterprise telephone line management is realized by executing the following process, and the specific process steps are as follows:

[0070] Step S101, traverse all telephone lines in the enterprise telephone network, and record the physical equipment information and telephone system information of all basic equipment in the enterprise telephone network.

[0071] The physical device information in this embodiment includes MDF configuration, IDF configuration, seat number, and port number. The telephone system information includes PBX port, line type, dialing authority, extension number, branch company, department, line type, and port type.

[0072] The physical equipment information, such as: MDF distribution frame, IDF distribution frame, seat number, port number, etc., these data can be after the construction of the building is completed, according to the design and planning of the building's integr...

example 1

[0104] Example 1: (exact query)

[0105] It is necessary to query the data of the extension whose MDF configuration is N-6-3-6-1, input this condition as the query item, and the system can match and list the values ​​that meet the condition.

example 2

[0106] Example 2: (combined query)

[0107] Need to query the extension data whose branch is Shanghai, the line type is office extension, the port type is analog, and the department is the administrative department. You only need to query these most matching conditions at the same time, and the system can match and get the values ​​that will meet these conditions and all listed.

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PUM

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Abstract

The invention discloses an enterprise telephone line management method and system and a server. The enterprise telephone line management method comprises the steps that all telephone lines are traversed, all information is recorded, and the information of all the telephone phone lines constitutes a telephone phone line set; the request information of the telephone lines is acquired, and the type of the request information is analyzed; based on the type of the request information, establishing, modifying, canceling and inquiring output of the telephone lines are executed. The invention further discloses the enterprise telephone line management system using the enterprise telephone line management method and also discloses the server with the enterprise telephone line management system. The equipment information of all hardware equipment of an entire telephone network and system information used for forming the telephone network system by the hardware equipment are formed by collecting, so that the telephone lines are established, cancelled and changed based on user request information, and intelligent management of telephone line information is achieved.

Description

technical field [0001] The invention relates to a management method, a management system and a server for telephone lines of enterprises, in particular to a management method, a management system and a server suitable for large-scale enterprise telephone lines. Background technique [0002] The current telephone exchanges are usually centrally installed in the core computer room of the network, which is convenient for resource integration and centralized management of equipment. For traditional telephone lines, it is necessary to have The multi-level connection of the telephone terminal, and each telephone needs a pair of three types of cables to connect from the switchboard to the telephone set. For small and medium-sized enterprises, some Excel (data processing software of Microsoft Corporation) Tables, etc., can barely meet the needs of daily management and maintenance, but the workload is very large, and manual operations are also prone to errors. [0003] For a large-s...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/22
Inventor 宁攀钧
Owner SHANGHAI CTRIP COMMERCE CO LTD