Device for intelligently identifying and transmitting distribution network fault first-aid repairing and disposing work orders

Abstract

The invention provides a device for intelligently identifying and transmitting distribution network fault first-aid repairing and disposing work orders. The device comprises modules which can be connected with a computer; the modules include an interface module, a work order monitoring module, a logical judgment module and a work order distributing module, wherein the interface module is used for being connected with a customer service center and obtaining first-aid repairing work order distribution information; the work order monitoring module is used for intermittently monitoring whether the customer service center issues the first-aid repairing work orders to local city level distribution network first-aid repairing centers or not, and when some first-aid repairing work order reaches the local city level distribution network first-aid repairing centers, alarms are given to operators; the logical judgment module judges whether the first-aid repairing work orders need to be distributed or not, and the first-aid repairing work orders needing to be distributed are placed into a buffer for waiting for distribution; the work order distributing module is used for obtaining the first-aid repairing work orders needing to be distributed from the buffer, and automatically distributing the first-aid repairing work orders to distribution network first-aid repairing centers or distribution network first-aid repairing crews in the county level below the town and administrative regions below the county level. By means of the device, distribution delay caused by not-in-time distribution caused by too-many first-aid repairing work orders is avoided, and distribution network first-aid repairing can be carried out in time accordingly.

Description

technical field [0001] The invention relates to an electric power automation system, in particular to a device capable of automatically forwarding work orders for emergency repair and disposal of distribution network failures. Background technique [0002] In order to improve the quality of high-quality power supply services, provincial-level electric power companies have made "ten commitments" to the society for power supply services. One of the commitments is: to provide 24-hour power repair service, and the arrival of repair personnel generally does not exceed: 45 minutes in urban areas; 90 minutes in rural areas Minutes; 2 hours in special marginal areas. [0003] At present, when a fault in the distribution network affects residents' electricity consumption, the residents call 95598 for repairing the power supply, and the 95598 customer service center of the province generates a work order according to the repairing situation of the fault and sends it to the distributio...

AI Technical Summary

Problems solved by technology

When large-scale power outages or severe natural weather disasters occur, the number of repair calls from residents will increase sharply in a short period of time. As a result, the personnel in the distribution network emergency repair center cannot dispatch the received emergency repair work orders in time due to manpower shortage, resulting in emergency repairs. Extended time, causing delay in power transmission

In extreme cases, the promised repair service time will be exceeded, which affects the quality of State Grid Corporation's external high-quality service brand

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