Method and device for forecasting anomalies and breakdown in computer application

A computer and fault technology, applied in non-redundancy-based fault handling, computing, computing models, etc., can solve problems such as unclear correlation, abnormal correlation, business abnormality, etc.

Active Publication Date: 2015-07-29
IBM CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, there is currently no method that can conveniently and accurately predict anomalies and failures in computer applications
[0005] It should be noted that users of computer applications usually submit incident tickets after discovering business anomalies, but the relationship between anomalies and incidents is not clear
For example, there is usually a certain lag in user feedback; for another example, the daily maintenance operations of computer application providers (for example, updating and upgrading application packages, etc.) may cause some abnormalities in the business (however, the user is facing The abnormality is not caused by the failure); for another example, some mistakes in the manual operation may also cause the relationship between the abnormality and the failure to be ambiguous

Method used

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  • Method and device for forecasting anomalies and breakdown in computer application
  • Method and device for forecasting anomalies and breakdown in computer application
  • Method and device for forecasting anomalies and breakdown in computer application

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Embodiment Construction

[0023] Preferred embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While preferred embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited by the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

[0024] As will be appreciated by one skilled in the art, the present invention may be implemented as a system, method or computer program product. Therefore, the present disclosure can be embodied in the following forms, namely: it can be complete hardware, it can also be complete software (including firmware, resident software, microcode, etc.), or it can be a combination of hardware and software. Called a "circuit," "module," or "system." F...

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Abstract

A method for predicting anomalies in a computer application includes during runtime of the computer application, detecting traffic metrics and incident tickets associated with the computer application, the incident ticket indicating an incident might occur in the computer application; calculating a threshold based on absolute values of second order differences associated with the traffic metrics, wherein the threshold is such that when the absolute value of the second order difference associated with the traffic metrics exceeds the threshold, a recall rate Rrecall that the computer application is recalled is maximized; obtaining predicted metrics of the computer application in a next time period based on the traffic metrics; and in response to an absolute value of a second order difference associated with the predicted metrics exceeding the threshold, predicting potential anomalies of the computer application in the next time period.

Description

technical field [0001] Embodiments of the present invention relate to the management and maintenance of computer applications, and more particularly, to methods and apparatus for predicting anomaly and incidents in computer applications. Background technique [0002] With the development of computer hardware and software technology, various computer applications have been able to provide many aspects of support for people's production and life. However, the increasing complexity of the functions of computer applications and the increasing variety and number of computer applications may lead to many problems in managing and maintaining computer applications. For example, multiple computer applications that are independent of each other or have dependencies (for example, calling relationships) may run simultaneously on one or more physical devices. How to ensure that these computer applications are in a healthy running state has become a current concern focus. [0003] The u...

Claims

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Application Information

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IPC IPC(8): G06F11/34
CPCG06F11/076G06F11/079G06F11/008G06F2201/81G06F11/3452G06F11/3466G06N20/00G06F11/34G06F11/0706G06F11/0793G06F11/3612G06F17/11G06N5/04
Inventor 李峰陈玮晔刘蓉李起成梅立军李少春孙伟李峻荣
Owner IBM CORP
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