Service quality control system based on network telephone

Abstract

The invention relates to a service quality control system based on network telephone. The service quality control system comprises a call monitoring module, an abnormal call data memory and an authentication information reset module, wherein the call monitoring module is used for monitoring the authentication information of a calling user and / or accessing a call request of a called user, and judging whether or not a current call is a normal call in combination with at least one call judgment index and / or abnormal call data in the abnormal call data memory; the call monitoring module is used for transmitting a call judgment signal to a called gatekeeper and / or the authentication information reset module after judging the current call, and judging whether or not current call data is recorded and stored in the abnormal call data memory according to the call judgment signal; the called gatekeeper is used for executing an action of declining or accepting the call request according to the call judgment signal; and the authentication information reset module is used for receiving the call judgment signal and determining whether or not to update the authentication information of the calling user according to the call judgment signal.

Description

technical field [0001] The invention relates to the field of Internet telephony, in particular to a service quality control system based on Internet telephony. Background technique [0002] VoIP, also known as VoIP (Voice over Internet Protocol) telephone, is characterized in that it can conduct voice communication directly through the IP data network, and its terminal equipment can include software phones and hardware phones in a macroscopic sense. Softphone is to download software on the computer or smart terminal. Users can run the software on the computer or smart terminal to realize the function of Internet phone. The hardware phone is divided into two types: analog phone and IP phone. The gateway communicates with the VoIP system, which communicates with the VoIP system directly through the IP data network. [0003] With the continuous improvement of Internet telephony technology and the continuous popularization of applications, Internet telephony will be accepted by...

AI Technical Summary

Problems solved by technology

However, this patent document does not involve the issue of VoIP communication security, and most of the research on communication security involves traditional fixed phones or mobile phones. Currently, there are relatively few researches on communication security and service quality in the field of Internet telephony

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