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Operation and maintenance monitoring and solution integrated management system and method

A solution, operation and maintenance monitoring technology, applied in transmission systems, digital transmission systems, data exchange networks, etc., can solve problems such as unfavorable improvement of the ability of operation and maintenance personnel, increasing the burden of operation and maintenance personnel, wasting time and energy, etc. Achieve the effect of improving professional ability, convenient and quick solution, and professional ability improvement

Active Publication Date: 2019-01-22
CHENGDU STARCOR INFORMATION TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the development of the Internet era, various industries and IT are more or less connected. Now many companies have their own servers and services that need to be maintained. For their operation and maintenance managers, they have to deal with a lot of the same problems every day. Not only boring, but also a waste of time and energy doing repetitive things, which is not conducive to the improvement of the ability of operation and maintenance personnel
[0003] In addition, each operation and maintenance personnel has their own habits and different solutions to problems. Even if there is a slight difference in operation, it may lead to a big difference, which will increase the burden on the operation and maintenance personnel and will Always check the same problem, because the problem cannot have an accurate and high-quality solution

Method used

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  • Operation and maintenance monitoring and solution integrated management system and method
  • Operation and maintenance monitoring and solution integrated management system and method
  • Operation and maintenance monitoring and solution integrated management system and method

Examples

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Embodiment 1

[0037] Such as figure 1 with figure 2 As shown, the operation and maintenance monitoring and solution integrated management system provided by the present invention includes an open source monitoring system, a message queue, a background server, and a database. The open source monitoring system is used for real-time monitoring of the server with the open source monitoring system, and The collected data is compared with the pre-stored alarm threshold, and it is judged whether an alarm is issued and the type of alarm issued, and the open source monitoring system calls the alarm media to send the alarm information to the message queue. The message queue is used to store the alarm information. The server is used to subscribe to messages from the message queue and judge the type of subscribed messages. When the type of subscribed information is triggered by a problem, it records the upcoming human operations on the server where the problem occurred, and records the performed The man...

Embodiment 2

[0056] Such as image 3 As shown, on the basis of Embodiment 1, the present invention also provides a method for an integrated management system of operation, maintenance, monitoring and solution, including the following steps:

[0057] Step S10: the open source monitoring system monitors the server on which the open source monitoring system has been installed;

[0058] Step S20: The open source monitoring system judges whether to send out alarm information and the type of alarm information according to the collected server data;

[0059] Step S30: After the alarm information is sent, the open source monitoring system calls the alarm medium to send the alarm information to the message queue for storage;

[0060] Step S40: The background server subscribes to the message from the message queue and judges the type of the subscribed message. When the type of the subscribed message is triggered by a problem, it notifies the open source monitoring system to start recording the human operati...

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Abstract

The invention discloses an operation and maintenance monitoring and solution integrated management system and a method. The system comprises an open source monitoring system, a message queue, a background server and a database. The open source monitoring system is used for monitoring a server in real time and judging whether to give a warning and the type of the warning. The open source monitoring system calls a warning medium and sends warning information to the message queue. The background server judges the type of the message ordered from the message queue. When the type of the ordered message is problem triggering, the background server records manual operation to be performed on the server where a problem occurs and stores the manual operation which has been performed, and informs technical staff that there is a problem to be solved at the same time; when the type of the ordered message is problem solving, the background server stops the recording and stores the manual operation which has been stored into the database, and informs the technical staff that the problem has been solved. According to the invention, problems of the server can be rapidly positioned and resolved. The operation and maintenance cost is low, the efficiency is high and the abilities of technical staff to resolve problems are rapidly increased.

Description

Technical field [0001] The invention relates to the field of server operation and maintenance management, in particular to an integrated management system and method for operation and maintenance monitoring and solutions. Background technique [0002] With the development of the Internet era, various industries and IT have more or less connections. Now many companies have their own servers and services that need to be maintained. For their operation and maintenance managers, they have to deal with a large number of the same problems every day. Not only is it boring, but it also wastes time and energy to do repetitive things, which is not conducive to improving the ability of operation and maintenance personnel. [0003] In addition, each operation and maintenance personnel has their own habits and different solutions to the problem. Even if there are slight operational differences, it may cause great differences. The consequence is that the burden on the operation and maintenance p...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24
Inventor 陈朱尧李从庆
Owner CHENGDU STARCOR INFORMATION TECH
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