Two-dimensional code product source tracing, after-sale and operation and maintenance service system

Abstract

The invention provides a product source tracing, after-sale and operation and maintenance service system based on a two-dimensional code. The system comprises a two-dimensional code generation system, an integrated management platform, a cloud database and an application terminal. The two-dimensional code generation system generates a unique dynamic two-dimensional code matched with a product. The integrated management platform reports fault information by scanning the two-dimensional code of the fault product. The integrated management platform dispatches a maintenance task and inputs a maintenance record in the cloud database. The cloud database stores all the information and the records relevant to the product. The objective of the invention is to provide the product source tracing, after-sale and operation and maintenance service system based on the two-dimensional code. The unique dynamic two-dimensional code matched with the product is generated so that one set of product has one code, the forged and fake commodities can be eliminated, channel transshipment can be prevented, the product sales process can be controlled, and the product maintenance service can be optimized through an equipment maintenance and repair module.

Description

technical field [0001] The invention relates to the technical field of equipment operation and maintenance management of industrial enterprises, in particular to a product traceability, after-sales and operation and maintenance service system based on two-dimensional codes. Background technique [0002] With the development of the Internet of Things technology, two-dimensional code technology has become more and more extensive in the tracking and management coverage of products in the process of product circulation, but the current technology still has shortcomings: companies usually only track the circulation of products within the control range, As long as the product is out of the control of the enterprise and circulated to the market or even the hands of consumers, the enterprise will know nothing about the whereabouts of the product. [0003] For a long time, the operation and maintenance management of industrial enterprises has been using the combination of regular ins...

AI Technical Summary

Problems solved by technology

[0002] With the development of the Internet of Things technology, the two-dimensional code technology has become more and more extensive in the tracking and management coverage of products in the process of product circulation, but the current technology still has shortcomings: companies usually only track the circulation of products within the control range, As long as the product is out of the control of the company and circulated to the market or even the hands of consumers, the company will know nothing about the whereabouts of the product

[0003] For a long time, the operation and maintenance management of industrial enterprises has been using the combination of regular inspections, regular maintenance and manual records by district managers. Although the operation and maintenance services of equipment have been effectively improved, due to regional restrictions, they cannot come to the door in time to a certain extent. Provide services

After the equipment leaves the factory, the industrial enterprise cannot effectively grasp the purpose of the customer's purchase of the equipment, and whether it has been modified, which brings certain difficulties to whether to provide operation and maintenance services in the later stage

Therefore, the traditional manual maintenance mode is far from meeting the needs of modern enterprises. Therefore, changing the previous enterprise equipment operation and maintenance management method is the fundamental solution to the current industrial enterprise operation and maintenance management work, which is of great importance to ensure the safe production of enterprises and reduce production costs. important meaning

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