Customer relationship management system

Abstract

The invention provides a customer relationship management system, which comprises a data storage module and a data input module, and is characterized in that customer information is transmitted to the data storage module through the data input module, a data analysis module is arranged beside the data storage module, the customer information is classified through the data analysis module, a reminding module is arranged beside the data analysis module, and contact reminding is preformed on customers reaching predetermined contact time through the reminding module. According to the invention, the customer information is inputted through the data input module, the customer information is stored through the data storage module, the customer information is classified by the data analysis module, and reminding is performed through the reminding module, thereby automatically managing the customer relationship, and improving the enthusiasm of customer relationship maintenance. Customers of different relationships are graded through the classification module and the hierarchical reminding module, thereby being convenient for customer management.

Description

technical field [0001] The invention relates to the field of customer management systems, in particular to a customer relationship management system. Background technique [0002] At present, when managing customers, it is usually to record customers by yourself and maintain customer relationships through individuals. However, the above-mentioned methods are prone to insufficient customer relationship maintenance, which will lead to deterioration of customer relationships and affect work conditions. At present, there is no specific system for managing customer relationships. Therefore, it is particularly important to solve the problem that artificial customer relationship management can easily lead to insufficient customer relationship maintenance. Contents of the invention [0003] The purpose of the present invention is to provide a customer relationship management system, input customer information through a data input module, store customer information through a data ...

AI Technical Summary

Problems solved by technology

[0003] The purpose of the present invention is to provide a customer relationship management system, input customer information through a data input module, store customer information through a data storage module, classify customer information by a data analysis module and remind through a reminder module, Automatically manage customer relationships, solving the problem of insufficient customer relationship maintenance due to manual customer relationship management