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Business handling process management system and method

A process management and business technology, applied in the computer field, can solve problems such as difficult maintenance of business processing processes, achieve the effect of improving efficiency and experience, and solving difficult maintenance

Inactive Publication Date: 2017-06-20
TSINGHUA UNIV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The technical problem to be solved by the present invention is how to solve the difficult problem of business process maintenance

Method used

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  • Business handling process management system and method
  • Business handling process management system and method
  • Business handling process management system and method

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Experimental program
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Embodiment Construction

[0034] Embodiments of the present invention will be described in detail below with reference to the accompanying drawings.

[0035] Such as figure 1 As shown, the present invention provides a business process management system, including: a business acquisition unit, a business association unit, and a business storage unit; the business acquisition unit is used to acquire business information of all businesses; the business association unit is used to According to the business information, determine the business processing sequence, and associate the business according to the business processing sequence; the business storage unit is used to store the business information of all the related businesses.

[0036] Wherein, the system of the present invention is realized by Java programming, and provides a web page version of business management and maintenance interfaces. The hosting environment of the system is Linux, and Apache Tomcat (full-text search engine package) is used ...

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Abstract

The invention relates to a business handling process management system. The business handling process management system comprises a business acquisition unit, a business correlation unit and a business storage unit; the business acquisition unit is used for acquiring business information of all businesses; the business correlation unit is used for determining the business handling sequence according to the business information and correlating the businesses according to the business handling sequence; the business storage unit is used for storing business information of all related businesses. By adopting the provided business handling process management system and method, the various businesses are automatically correlated, the businesses of various departments / mechanisms operate independently, and the problem of large difficulty in maintenance of the business handling process is solved; all the businesses are correlated, the system can feed back the final handling process for a user according to the inquiry of the user; the businesses inquiry does not aim at certain department or mechanism and is trans-department and trans-mechanism, and the efficiency and the experience of the handling process of the inquiry business are improved for the citizen.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a business process management system and method. Background technique [0002] As the government's business becomes more and more comprehensive, it becomes more and more difficult for citizens to apply for a certificate. The large and complex departments and business changes make it extremely difficult to maintain a fixed question-and-answer system for handling procedures. [0003] Many of the existing convenience services for handling business processes are to fix a series of relatively popular businesses in advance, make a fixed business process, and then release them to users in a unified manner, and rarely provide solutions for users to inquire. There are also some convenience services for handling procedures that will be retrieved according to the classification of the business performed by the department / institution. However, in modern cities, the municipal gover...

Claims

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Application Information

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IPC IPC(8): G06F17/30G06Q10/06G06Q50/26
CPCG06F16/288G06F16/284G06Q10/0633G06Q50/26
Inventor 许斌钟东来李奇佟明川
Owner TSINGHUA UNIV