Intelligent separation system of bank client

Abstract

The invention discloses an intelligent separation system of a bank client. The intelligent separation system comprises a mobile phone terminal, a base station and an APP system, wherein the APP system comprises an expression module, a service logic module and a data access module, the service logic module comprises a registration and login module, a map module, a bank heat counting module and a client flow forecast module, and the bank heat counting module comprises a bank maintenance list module, a bank hot point inquiry module and a map hot display module. The intelligent separation system has the following advantages that the client time is saved, the operation cost of a bank is also reduced, human and material resources are also configured better, the consumption demand of the client is satisfied, and development is brought to reputation and profit of the bank.

Description

technical field [0001] The invention relates to an intelligent diversion system for bank customers. Background technique [0002] In domestic banks, the problem of waiting in line is an important factor in the quality and level of bank services. Taking effective measures to properly solve the problem of waiting in line has become an urgent task for my country's banking industry. With the continuous deepening of my country's financial reform, a series of businesses centered on bank wealth management and personal credit business have gradually become a very important source of profit for major commercial banks. Bank retail business is increasingly playing a core role in bank competition, while retail The core of the business is the customer experience. No matter how advanced the bank’s hardware facilities are and how considerate the service personnel are, when customers wait for a long time when handling business, it is bound to seriously affect the customer’s experience, affe...

AI Technical Summary

Problems solved by technology

Different outlets have different customer flows, and there are also differences in peak periods. Some outlets have insufficient service windows during peak hours, while some outlets have no customers. This kind of supply-demand relationship has a great imbalance. Bank resources are not fully utilized, which not only leads to The waste of resources does not give customers a good service experience, it can be said that the gain outweighs the gain

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