Remote diagnosis system for corrugated paper board production line

Abstract

Disclosed is a remote diagnosis system for a corrugated paper board production line. The system comprises a head customer side computer server, a core switch, a network communication switch, a customer service staff computer terminal, a set of remote controllers and a set of customer equipment side control modules. The core switch is in communication connection with the head customer side computer server, the core switch, the customer service staff computer terminal and the remote controllers are in communication and connection through the network communication switch, and the customer equipment side control module comprises an HMI and a PLC; by adopting the remote controllers, the after-sale time can be shortened, the service is not limited by territories, the travelling expenses are reduced, and the customer halt losses are reduced; a customer is connected to the network on site, after the remote controllers are used, and the remote control network can be connected to the local area network; the customer does not need a computer on site, no special software needs to be installed, and a large amount of time is shortened; the customer service staff can achieve remote downloading on any computer with the installed Siemens PLC TIA software, and the system is quite convenient to use.

Description

technical field [0001] The invention relates to the technical field of dustbins, in particular to a remote diagnosis system for a corrugated cardboard production line. Background technique [0002] Based on the current after-sales service, if there is a problem, the customer calls the customer service personnel, and the company arranges business trips for the personnel based on the feedback, and some customers are even abroad. It is often the case that it takes days on the road and hours or minutes to solve the problem. For the company, financial, manpower, and material resources are very expensive. [0003] Software remote tools require on-site assistance from customers to install the supporting software for the product. For example, the Siemens PLCTIA software, the installation package and patch exceeds 10G, and the download and installation time takes at least half a day or even longer. Generally, such software will not be installed on the computer at the customer site...

AI Technical Summary

Problems solved by technology

The computer at the customer site generally does not install such software, because the file is large, and it is very difficult to remotely transmit the installation program, the installation time will be very long, and the computer configuration requirements are relatively high, otherwise the installation and running speed will be very slow

Once one of the links gets stuck, it is still necessary to send someone to the scene

[0004] In addition, this method is remote, and the core program must be transferred to the on-site computer, and there is a risk of core program leakage

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