Power outage information monitoring system

Abstract

The invention relates to the field of power monitoring systems, and more particularly to a power outage information monitoring system. The system is formed by collecting power outage information by acollection system, transmitting the same to a data processing system for processing, and transmitting data after processing to a monitoring system. The monitoring system consists of a power outage monitoring module, a system management module, a power outage information template maintenance module and a report form statistic module. Efficiency of staffs can be improved, automation of data statistics and analysis is realized, the enterprise manpower costs can be reduced, and thus teams and groups are enabled to have more energy for other business work.

Description

technical field [0001] The invention relates to the field of electric power monitoring systems, and more specifically, to a power failure information monitoring system. Background technique [0002] With the development of social economy, people are more and more dependent on electricity, and have higher and higher requirements on the reliability of power supply, which put forward higher requirements for the timeliness of power supply enterprises to release power outage information. At the same time, at present, the way for most customers to know about power outage information is still to call the power supply service hotline 95598, and after the establishment of the service dispatching team in the customer service center, there are still insufficient information transmission and low efficiency in communicating with the operator about power outage information Case. Although the new version of the marketing system has whiteboard announcements for work communication, it has d...

AI Technical Summary

Problems solved by technology

At the same time, at present, the way for most customers to know about power outage information is still to call the power supply service hotline 95598, and after the establishment of the service dispatching team in the customer service center, there are still insufficient information transmission and low efficiency in communicating with the operator about power outage information Case

Although the new version of the marketing system has a whiteboard announcement for work communication, it has defects such as the inability to update information, retrieve reply content, and perform data statistics. The follow-up of a power outage information requires multiple records, resulting in information redundancy. To a certain extent Reduce the efficiency of the operator to obtain power outage information, which may lead to an increase in the number of traffic waiting and call loss

[0003] When the service dispatching team enters the power outage information, it first receives the power outage information, queries the corresponding line or station area from the station line account change table, and then organizes the text to be entered into the whiteboard of the new marketing system and the power outage information monitoring table. There are 30 entered fields It takes an average of 5 minutes to record a power outage information, and the daily, weekly, and monthly reports also need to be counted from the EXCEL table, which is time-consuming, labor-intensive, and inefficient.

Images