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Service distribution method and device based on data analysis, storage medium and device

A data analysis and distribution method technology, applied in the field of data analysis, can solve the problems of low online business transaction rate of online customers, low pertinence of online customer service, etc.

Pending Publication Date: 2019-04-26
PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The main purpose of the present invention is to provide a business distribution method, equipment, storage medium and device based on data analysis, aiming to solve the problems of low service pertinence to online customers and online business transaction rate of online customers in the prior art low technical issues

Method used

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  • Service distribution method and device based on data analysis, storage medium and device
  • Service distribution method and device based on data analysis, storage medium and device
  • Service distribution method and device based on data analysis, storage medium and device

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Embodiment Construction

[0054] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0055] refer to figure 1 , figure 1 It is a schematic structural diagram of a service distribution device based on data analysis of the hardware operating environment involved in the solution of the embodiment of the present invention.

[0056] like figure 1As shown, the service allocation device based on data analysis may include: a processor 1001 , such as a central processing unit (Central Processing Unit, CPU), a communication bus 1002 , a client interface 1003 , a network interface 1004 , and a memory 1005 . Wherein, the communication bus 1002 is used to realize connection and communication between these components. The customer interface 1003 may include a display screen (Display). The optional customer interface 1003 may also include a standard wired interface and a wireless interface. The wired interface of...

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Abstract

The invention discloses a service distribution method, equipment, a storage medium and a device based on data analysis, and the method comprises the steps: extracting the customer qualification information of a client from a service request when monitoring that the client sends the service request; Judging whether the customer qualification information meets high-quality customer conditions or not; If yes, acquiring service qualification information of an offline server, and selecting a target server from the offline server according to the service qualification information and a first presetrule; And allocating the service request to the target server. The service requests of the client sides meeting the high-quality client conditions are distributed to the target server side, corresponding services are provided for the client sides through the target server side according to the service requests, the client experience is improved, and the risk of service loss of high-quality onlineclients is reduced.

Description

technical field [0001] The present invention relates to the technical field of data analysis, in particular to a service allocation method, equipment, storage medium and device based on data analysis. Background technique [0002] At present, when customers use the special loan application (Application, APP for short), they usually provide related services to customers through online customer service. If the understanding of the product is not as deep as that of the salesperson, and they do not have the marketing ability, they may lose many potential customers. [0003] At present, product sales rely on online APP and offline salespersons to market separately, but there are differences in customer groups. Among the customer groups obtained by online special loan apps, there may be some customers who are more suitable for offline salespersons to serve. At present, there is a lack of cross-channels. How to reasonably allocate online customers to offline professional salespers...

Claims

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Application Information

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IPC IPC(8): G06Q10/06
CPCG06Q10/06312G06Q10/06393
Inventor 段然
Owner PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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