62results about How to "Reduce risk of churn" patented technology

The invention discloses a protective garlic cultivation method, which includes: preforming no tillage for moisture sides of soil with preceding crop straw clipped, and digging an irrigation and drainage ditch between two moisture sides. Garlic serves as the main crop, broad bean or pea serves as the auxiliary crop, a main crop area is 160cm in breadth, an auxiliary crop area is 40cm in breadth, the two areas are 20cm away from each other, a no-tillage garlic hill-drop planter is used to drill holes for planting garlic, spacing in rows and spacing between rows of garlic are 5cmX5cm, spacing inrows and spacing between rows of the auxiliary crop are 10cmX10cm, organic fertilizer, phosphate fertilizer and nitrogenous fertilizer serve as base fertilizer for the main crop, organic fertilizer and phosphate fertilizer serve as the base fertilizer for the auxiliary crop, the surface of the soil is covered with straws after seeding, and the main crop is topdressed with nitrogenous fertilizer and potash fertilizer. By the method, garlic yield is increased greatly by 15%, microbial activity and organic content of the soil are increased by 15% and 12% respectively, income is increased by 26%,nitrate nitrogen in penetrating water of the soil is reduced by 66%, accumulation of nitrate nitrogen in the soil is reduced by 22%, and loss of total nitrogen is reduced by 77%.

The invention relates to a double cropping rice nitrogen-saving high-yield production method. A double cropping rice planting region is selected; 15 to 30 days before late rice is harvested, astragalus sinicus planting is carried out; after the late rice is harvested, ditching is carried out according to an astragalus sinicus planting technology; 30 to 50kg of calcium magnesium phosphate fertilizer is applied per mu; 1 to 2kg of potassium chloride used as a base fertilizer is applied per mu; 10 to 15 days before early rice is transplanted, dry tillage and plowing pressing are carried out; land preparation is carried out according to the early rice planting requirements; azolla is bred; and after shoal water of field water, which has a height of 1.5 to 3.5cm, is kept for 8 to 10 days, the base fertilizer is applied to carry out early rice transplanting. During growth of the early rice and the late rice, duckweed utilization is naturally carried out; before the late rice is transplanted, a sustained-release nitrogen fertilizer is applied in one step as the base fertilizer; and on mid-to-late September in the next year, circulation operation of farming of planting astragalus sinicus green manure crops and the like is carried out. According to the invention, astragalus sinicus green manure is planted during the slack winter season of double cropping rice planting, the azolla is bred during growth of rice, the rice special sustained-release nitrogen fertilizer is applied to the late rice in a decreasing manner, the astragalus sinicus and the azolla are utilized to fix nitrogen and adsorb carbon, the land is maintained by the land, organic materials and an organic nitrogen source are provided for rice, nutritive substances in the double cropping rice field, which are easy to loss, are adsorbed, non-point source pollution is reduced and fertilizer supply and the fertilizer requirement of rice are coordinated and consistent.

In order to solve the problem that customer loss can be caused because an agricultural product wholesale market is single in agricultural product trading method, the invention provides an agricultural product trading system for the agricultural product wholesale market and a trading method thereof. The trading method comprises the following steps of S1, confirmation of agricultural product trading information, that is, the agricultural product trading information is acquired, wherein the agricultural product trading information comprises the variety, the weight or the number and the price of an agricultural product; S2, identity confirmation of contracting parties, that is, identity information of the contracting parties is confirmed through adopting a mode of swiping an identity card or a social security card on a trading terminal by any one of the contracting parties; S3, paying currency to the selling party by the buying party, that is, the buying party pays by swiping an IC card or a bank card at the trading terminal, or by inputting an account number of a one-card, or by adopting mobile payment, or by adopting a cash payment mode to pay the currency. The agricultural product trading method provided by the embodiment of the invention for the agricultural product wholesale market provides multiple identity confirmation and trading modes.

The invention discloses a reinforcement method for a combined part of a shield tunnel and a mining-method tunnel. The reinforcement method is used for using a shield machine to propel and enter the mining-method tunnel and comprises the following steps of: 1) primarily spraying concrete on a working face of the mining-method tunnel so as to prevent local collapse of the tunnel; 2) horizontally placing gratings at the positions of end walls of the mining-method tunnel and spraying the concrete after being fixed; 3) adopting a plurality of grouting pipes for injecting slurry at the end walls of the mining-method tunnel so as to carry out reinforcement; and 4) adopting plain concrete to block the full cross sections at the two end walls of the mining-method tunnel and the shield tunnel.

The invention discloses a bored pile construction process which includes the steps: 1) drilling a bored pile hole; 2) weaving a reinforcement cage; 3) hoisting the reinforcement cage; and 4) casting concrete. The reinforcement cage comprises main reinforcements and a hoop reinforcement, wherein the main reinforcements are vertically encircled into a cylinder, and the hoop reinforcement is strapped on the main reinforcements. The reinforcement cage is provided with a steel screen surrounding the main reinforcements, and the thickness of the steel screen is 2mm, the specification of a mesh of the steel screen is 10mm*10mm. In the bored pile construction process, by the aid of the steel screen, lateral pressure of a pile body on a hole wall in pile-forming concreting is decreased, accordingly, the bearing capacity of a protecting wall is relatively increased, and the risk of concrete loss due to squeezing breakage of the protecting wall caused by breakthrough of the critical point of the lateral bearing capacity of the protecting wall is decreased.

The invention relates to the technical field of the Internet, and discloses a customer service method, a management platform, a storage medium and a system. The method includes the following steps: receiving fault information sent by intelligent hardware, and generating a customer service work order according to the fault information; establishing a multimedia communication connection between a customer service worker and the intelligent hardware with a fault according to the customer service work order, so as to realize real-time communication for fault conditions between the customer serviceworker and a user; determining a fault handling solution according to the result of the real-time communication between the customer service worker and the user, and transmitting the fault handling solution to the user or the intelligent hardware; receiving a fault handing result from the user or the intelligent hardware according to the fault handling solution; upgrading the fault if the fault is not removed, generating a maintenance work order, and notifying a maintainer of removing the fault of the intelligent hardware according to the maintenance work order. The method irons out the defects in the prior art, achieves a purpose of providing a satisfactory solution for the user, avoids the decrease of business reputation, and reduces the loss risks of users.

The invention relates to a mulching film covering method for farmland ridge-and-furrow rainwater-harvested planting. The mulching film method includes the steps that the surface of a ridge body is covered with a mulching film, and the edge portions, on the two sides of the ridge body, of the mulching film is coiled inward in the direction of the ridge body and fixed. Compared with a traditional mulching film covering method, the mulching film covering method eliminates water stagnation regions formed by film-pressing soil on the film in a joint area of the ridge and a furrow, it is ensured that natural rainwater collected on the mulching film on the side of the ridge completely flows into soil in planting trenches in the farmland ridge-and-furrow rainwater-harvested planting process, fixation of the mulching film can be met, the mulching film is prevented from being uncovered by wind, it can be avoided that the film-pressing soil on the edges of the mulching film blocks, absorbs and dissipates drought-region farmland ridge surface rainwater converged runoff to makes rainwater unavailable, and the rainwater harvesting efficiency of the farmland ridge-and-furrow rainwater-harvested planting technology is further improved.

The invention discloses a land engineering design method comprising the following steps: S1, investigating the climate conditions and water resource conditions of a region to be treated; S2, making an on-the-spot survey and an indoor analysis; S3, choosing a plurality of crops which can be planted according to the investigation results of S1 and S2, calculating the water supply capacity of the region and the amount of water needed for crops, checking water conservancy conditions, and determining a crop to be planted; and S4, reconstructing the soil of the region to be treated and improving the fertility of the soil. According to the method, the bottom layer of a river course, bottomland or sandbank is plowed and a plough layer is constructed, the physical and chemical properties of the soil are improved effectively, the soil fertility is improved, the risk of soil erosion is reduced, and land desertification is inhibited. By integrating the water and soil resource advantages of river course, bottomland or sandbank, the utilization rate and productivity of land resources are improved, and the effective area of cultivated land is increased.

The invention relates to a simple and labor saving fertilization method for summer maize under a wheat and maize rotation mode. The method comprises the steps: harvesting wheat, then, smashing strawsto be completely returned to the field, next, sowing maize, and applying elementary substance fertilizers including a nitrogen fertilizer, a phosphorus fertilizer and a elementary fertilizer at one time during sowing maize, wherein topdressing is not needed in the whole growth period. The nitrogen fertilizer is a mixture of coated urea and ordinary urea, wherein the mass ratio of the coated urea is 60-80%, and the mass ratio of the ordinary urea is 20-40%. The fertilizers applied in the method are the elementary substance fertilizers by which the demands for nutrients in the whole growth period of maize can be met and topdressing is not needed in the whole process, so that the labor cost is reduced, the utilization ratio of the nitrogen fertilizer is greatly increased, the leaching loss ofthe nutrients along with rainwater is reduced, the nutrient supply during stem elongation and booting of maize is guaranteed, the yield of maize is greatly increased, stable production and yield increment is favorably realized, and meanwhile, the investment cost is greatly reduced.

The invention discloses a rice field milk vetch uncovering and pressing method, which comprises the following steps: a) field ditch cleaning dewatering: in the milk vetch growth period, dredging and cleaning a drainage ditch for a milk vetch planting land for growing field crops, and ensuring that the highest water level of the land surface of the field is not higher than 0.5cm; b) the dry ploughing of the milk vetch: in the full-bloom stage of the milk vetch, turning over the milk vetch when the water height of the land surface of the field is 0.25-1.25cm; c) shallow water moisture management: after the milk vetch is uncovered and pressed, maintaining that the field is provided with water and the highest water level is not higher than 1.25cm, bubbling the milk vetch for 3-8 days to carry out rice field raking, fertilization and early rice transplanting production projects; and d) early rice shallow water management: after the early rice is transplanted, ensuring that the water height of the water surface of the field is less than 3cm. According to the rice field milk vetch uncovering and pressing method disclosed by the invention, the milk etch biomass and the nutrient accumulation amount are optimal, the turning over power demand is lowered, the reductant toxic substance is reduced, and the labor efficiency is sharply improved.

The invention discloses an observing method of a metallographic structure of an equiatomic platinum-cobalt alloy. The observing method comprises the steps that 1, an equiatomic PtCo alloy sample is cut on a workpiece and fixed on denture base resin; 2, the alloy sample is ground by a grinding machine and then is ground level by level by sequentially adopting number 600 metallographic abrasive paper and number 1200 metallographic abrasive paper; the polished platinum-cobalt alloy sample is subjected to mechanical polishing, and the platinum-cobalt alloy sample without remarkable scratch and contamination point is obtained; 4, the platinum-cobalt alloy obtained after mechanical polishing is placed in a corrosive container filled with a corrosive solution for etching, after etching is completed, the platinum-cobalt alloy is placed under a metallographic microscope, and thus the metallographic structure of the equiatomic platinum-cobalt alloy is observed. The sample preparing method has low requirements for levels of experimental devices and operating personnel, is suitable for preparation of the equiatomic platinum-cobalt alloy in a normal laboratory, is quite low in alloy consumption, and greatly lowers the risk of loss and waste of precious metal.

The invention discloses a mushroom and chicken porridge and an edible method thereof, and belongs to the technical field of food processing. The mushroom and chicken porridge is a solid mixture containing mushroom granules, chicken granules, green terrier granules, onion sheets, carrots and rice; and the mushroom and chicken porridge can be brewed with drinking water for eating. The mushroom and chicken porridge is in the form of the solid mixture, and can be produced by large batch in factories; the instant consumption way solves the defect of long cooking time required by traditional porridge; mushroom granules, chicken granules, green terrier granules, onions sheets, carrots and rice are used as raw materials of the mushroom and chicken porridge, so as to realize reasonable matching of meat and vegetable, balanced nutrition and suitability for long-term eating; and the porridge product prepared into the solid mixture is easy to store and transport.

The invention relates to a preparation method of a water purification carbon composite material with low nano zero-valent iron and nano-silver loading capacities. The water purification carbon composite material with the low nano zero-valent iron and nano-silver loading capacities, which is prepared by the preparation method, has a high specific surface area; the loading capacity of iron and the loading capacity of silver in the composite material are low; the particle size of nano zero-valent iron and the particle size of nano silver are both smaller than 20nm; the water purification carbon composite material can adsorb, convert or degrade various pollutants in drinking water at the same time; the release amount of iron and silver is extremely low; and the water purification carbon composite material is a water purification material with extremely high application values.

The invention discloses a shallow water river channel / small watershed ecological treatment system. The system comprises anti-impacting biological carpets which are laid on two embankments of a river channel and a plurality of water retaining flow slowing structures which are constructed in the river channel; the water retaining flow slowing structures are arranged in the water flow direction of the river channel sequentially, the water retaining flow slowing structures comprise reinforced ecological dams, underwater forests and wing dam type artificial wet lands, wherein the underwater forestsare constructed on upstream water retaining areas of the reinforced ecological dams, a plurality of the wing dam type artificial wet lands are arranged, the wing dam type artificial wet lands are constructed on downstream water retaining areas of the reinforced ecological dams, the wing dam type artificial wet lands are sequentially and staggeredly arranged in the water flow direction of the river channel, the adjacent two wing dam type artificial wet lands are connected with two river banks of the river channel respectively, and the wing dam type artificial wet lands are arranged to allow the water flow direction of the river channel to always be serpentine. The system has the advantages that the problem of poor shallow water river channel caused by the non-distinguished river channel and lake treatment in China, the water body self-cleaning capability is enhanced, and the long-effect purifying of the river channel is achieved.

The invention discloses a method for quickly starting a denitrifying desulfurization process, relates to the method for starting the denitrifying desulfurization process, and aims to solve the technical problems that in the conventional denitrifying desulfurization process, the starting period is long, granule sludge is hard to form, the biological holding amount is low, and a long-term, stable and efficient treatment effect is hard to keep. The method comprises the following steps: I, forming stable and mature granule sludge; II, carrying out denitrifying desulfurization. The method has the following advantages: (1) the method is stable and efficient in treatment efficiency, and the removing rate of sulfide, nitrate and acetate is 95% or above; (2) the granule sludge formed by sulfate and sodium lactate as the main components of the substrate is adopted as inoculated sludge, and the denitrifying desulfurization process is started and operated, so that the biological holding amount of autotrophic denitrifying bacteria in the granule sludge is improved, the risk of autotrophic denitrifying bacterium loss is reduced, the efficiency of sulfide oxidization is guaranteed, and the endurance capacity of the system for toxicity of sulfide can be effectively improved.

The invention discloses a voice customer service method and system, and the method comprises the steps: obtaining target voice information, and determining a customer service type corresponding to thetarget voice information; determining a target question corresponding to the target voice information according to the customer service type; and determining a target problem solution corresponding to the target voice information according to the target problem, and outputting the target problem solution. According to the invention, the customer service type of voice is automatically recognized through voice, and based on the recognized customer service type, a satisfactory voice corresponding problem solution is quickly provided for the user, reputation reduction is avoided, the risk of userloss is reduced, the service bottleneck of a traditional customer service system is broken through, a novel customer service system is developed, the product viscosity is increased, and product popularization is facilitated.

The invention belongs to the technical field of soil planting, and discloses a phosphate fertilizer application method and planting method for wheat-corn rotation. The phosphate fertilizer applicationmethod comprises the following steps: reducing phosphate fertilizer, namely performing application with half current dosage of phosphate fertilizer; or performing application every other year, namelyapplying phosphate in the first year, not applying phosphate in the second year, and repeating the behavior of first two years in the third year; and performing anniversary planning, namely controlling a phosphate application ratio for winter wheat to summer corn at 2:1 according to the phosphorus absorption regulation of two crops. According to the method, the nutrition of phosphate fertilizer is subjected to anniversary planning for winter wheat-summer corn two crops, and the soil nutrient pool is regulated and controlled, so that phosphate fertilizer can better meet the requirement of twocrops for growth and development, the input structure for fertilizer is optimized, the fertilizer utilization and soil organic matters can be promoted, the soil quality can be overall improved, and reference and basis are provided to establishment of farmland fertilization and rational farming system in double-cropping areas in the North China Plain.

The invention belongs to the technical field of agricultural environmental protection, and discloses a fertilization method capable of reducing nitrogen and phosphorus loss in a paddy field and application thereof. The fertilization method utilizes milk vetch returned to field to replace chemical fertilizers, and combines a specific fertilizer application manner, so that the nutrient release rateof nitrogen and phosphorus input in a paddy field is slowed down by organic replacement of chemical fertilizers while reducing input amount of chemical fertilizers, thereby further reducing nitrogen and phosphorus content in floodwater in a paddy field in a paddy growth period, to greatly reduce the risk of nitrogen and phosphorus loss in a paddy field from the source and decrease a series of environmental problems caused by the loss of nitrogen and phosphorus in a paddy fields, thereby giving significant environmental benefits. The fertilization method of combined application of organic and inorganic fertilizers adopted by the invention can also improve the nutrient utilization efficiency of chemical fertilizers to a greater limit and ensure grain yield, and has significant economic and ecological benefits. The fertilization method utilizes the organic resources grown in a paddy field to partially replace chemical fertilizers, without additional increase of labor and economic input, has high operability and low production cost in reality, and is convenient for large-scale popularization and application.

The invention relates to an environment-friendly high-yield tomato fertilizer application method. The environment-friendly high-yield tomato fertilizer application method includes base fertilizer application and two-time or three-time top application, wherein the application amount of a calcium magnesium phosphate fertilizer is 50% of total phosphorus application amount, and all calcium magnesium phosphate fertilizer is used as a base fertilizer to be applied. The solubility in citric acid of the calcium magnesium phosphate fertilizer is utilized to prevent the risk that a large amount of water-soluble fertilizers is applied to vegetables and accordingly phosphorus is lost and environment is polluted, contained phosphorus, calcium, magnesium, silicon and other elements required by vegetables enable tomato nutrients to be more balanced so as to improve the yield of tomatoes and economic benefit, and a novel environment-friendly high-yield and high-efficiency tomato fertilizer application technology is provided under the condition of large fertilizer application amount.

The invention discloses a pipe periphery backfilling material suitable for a flexible pipeline and a preparation method and a backfilling method of the pipe periphery backfilling material. The pipe periphery backfilling material comprises the following components: 12 wt%-17 wt% of water, 1.2 wt%-1.5 wt% of cement, 14 wt%-19 wt% of fly ash, 53 wt%-57 wt% of fine sand, 6.2 wt%-7.6 wt% of stone powder, 0.4 wt%-0.6 wt% of a setting accelerator and 0.2 wt%-0.7 wt% of a water reducing agent. According to the pipe periphery backfilling material suitable for the flexible pipeline and the preparation method and the backfilling method of the pipe periphery backfilling material, the material does not need layered compaction in the backfilling process, it can be guaranteed that backfilling is dense at the haunch corner of the flexible pipeline, the stability of the overall structure of a flexible drainage pipe under a heavy-load pavement is guaranteed, the problems of pavement collapse, cracking and the like can be solved, the backfilling operation efficiency of the flexible drainage pipe is improved, and the backfilling cost is reduced. The preparation method and the backfilling method are simple and convenient to use.

The invention belongs to the technical field of medical instruments, and particularly relates to a thrombectomy device for a transcatheter pulmonary artery thrombectomy system. A thrombectomy device for a transcatheter pulmonary artery thrombectomy system comprises a thrombectomy support. The guide head is positioned at the far end of the thrombectomy stent; the thrombectomy stent is made of a wire harness and provided with meshes, and the meshes are of a gradually-changing structure with the far end being dense and the near end being sparse. The far end of the push rod is fixedly connected to the near end of the thrombectomy stent, and the push rod wraps the near-end wire harness of the thrombectomy stent; the pull tube is located in the thrombectomy support, the near end of the pull tube penetrates through the thrombectomy support and extends to the operation end of the thrombectomy system, and the far end of the pull tube is fixedly connected to the guide head; when the pull tube axially moves, the thrombus extraction support and the guide head are driven. The parts are simple and convenient to connect and fix, the deformation problem of the thrombus extraction stent is greatly reduced, the thrombus extraction stent has a good expansion state, thrombus can be grabbed to the maximum extent, the thrombus can be easily gathered, contraction deformation is buffered when the thrombus extraction stent is withdrawn, and loss of the thrombus is avoided.

The invention discloses a service distribution method, equipment, a storage medium and a device based on data analysis, and the method comprises the steps: extracting the customer qualification information of a client from a service request when monitoring that the client sends the service request; Judging whether the customer qualification information meets high-quality customer conditions or not; If yes, acquiring service qualification information of an offline server, and selecting a target server from the offline server according to the service qualification information and a first presetrule; And allocating the service request to the target server. The service requests of the client sides meeting the high-quality client conditions are distributed to the target server side, corresponding services are provided for the client sides through the target server side according to the service requests, the client experience is improved, and the risk of service loss of high-quality onlineclients is reduced.

The invention belongs to the agriculture fertilization field, and concretely relates to a fertilization technology for reducing application amount of a crops potash fertilizer. The technology is characterized in that a research conclusion that rapidly available potassium in soil is abundant and can satisfy the normal growth requirement of crops is used, During a seedling stage, fertilization is not carried out, soil potassium is used, soil rapidly available potassium is increased through fertilization during a largest requirement period of a fertilizer, release inhibiting of exogenous potassium to soil potassium is reduced, and potash fertilizer application amount can be reduced. In the seedling stage after sowing, planting and 1-2 months after planting crops, and seedling can only absorb the rapidly available potassium in a nature state in soil. After 10 days of initial stage of a bud differentiation phase (young ear differentiation phase), 30-120 kilograms of potash fertilizer (K2O) is applied in each hectare, concentration of rapidly available potassium in soil can be increased by 10-40% (average increasing is about 25%), so that supply of rapidly available potassium to crops in the largest requirement period of the fertilizer at 2-3 months of bud differentiation stage, booting stage and maturity stage can be ensured. Compared with a traditional method, the amount of potash fertilizer is reduced by 10-20%.

The invention relates to a green composting method for organic waste. The method comprises the following steps: firstly, adding straw and a rice husk conditioning agent to a composting raw material, and adjusting the physical and chemical properties of the organic waste to obtain a composting material; then uniformly mixing a nitrogen element intercepting material with rice chaff or mature compost to obtain a blending material, uniformly applying the blending material into the composting material in the process of building a pile, piling the composting material added with the blending material into a strip buttress shape to obtain a compost heap body, and standing and heating up; then regularly monitoring the temperature of the heap body when the compost heap body starts fermentation, turning the heap when the temperature of the compost heap body is greater than or equal to 55 DEG C, and then turning the heap once every 2 days. finally realizing harmlessness of the compost heap body when the temperature of the compost heap body is higher than 55 DEG C and lasts 7 days or above, and obtaining a stable composting product after the temperature of the compost heap body drops to the set temperature. Through the method, environmental protection and pollution-free effects are achieved, degradation can be complete, and both nitrogen retention and maturity promoting functions are realized.

The invention discloses low-temperature area sewage treatment equipment which comprises a primary treatment unit (100) and an advanced treatment unit (200) which are sequentially arranged so as to treat sewage step by step, and a heating unit (300) which is arranged between the primary treatment unit and the advanced treatment unit. According to the equipment, the utilization rate of microbubblesof the air floatation device is increased, the heating pipeline and the heat preservation layer are additionally arranged before deep evolution of sewage, and immobilized microorganism carrier filleris adopted, so that the metabolic capability of sewage treatment microorganisms in a low-temperature region is improved, energy consumption is reduced, and degradation of the sewage is promoted.

The invention discloses a protective garlic cultivation method, which includes: preforming no tillage for moisture sides of soil with preceding crop straw clipped, and digging an irrigation and drainage ditch between two moisture sides. Garlic serves as the main crop, broad bean or pea serves as the auxiliary crop, a main crop area is 160cm in breadth, an auxiliary crop area is 40cm in breadth, the two areas are 20cm away from each other, a no-tillage garlic hill-drop planter is used to drill holes for planting garlic, spacing in rows and spacing between rows of garlic are 5cmX5cm, spacing inrows and spacing between rows of the auxiliary crop are 10cmX10cm, organic fertilizer, phosphate fertilizer and nitrogenous fertilizer serve as base fertilizer for the main crop, organic fertilizer and phosphate fertilizer serve as the base fertilizer for the auxiliary crop, the surface of the soil is covered with straws after seeding, and the main crop is topdressed with nitrogenous fertilizer and potash fertilizer. By the method, garlic yield is increased greatly by 15%, microbial activity and organic content of the soil are increased by 15% and 12% respectively, income is increased by 26%,nitrate nitrogen in penetrating water of the soil is reduced by 66%, accumulation of nitrate nitrogen in the soil is reduced by 22%, and loss of total nitrogen is reduced by 77%.

The invention discloses a voice customer service method and system, and the method comprises the steps: obtaining target voice information, and converting the target voice information into target textinformation; analyzing the target text information, and determining a target problem corresponding to the target text information; determining a solution corresponding to the target voice informationaccording to the target problem; and outputting the solution. The invention aims to automatically improve the user experience of the voice intelligent customer service through the weight of the customer service key information, the extraction training of the customer complaint key information and the training of the customer complaint list, quickly provide a problem solution corresponding to a satisfactory customer complaint demand for a user, greatly improve the service quality and service efficiency. Therefore, reputation value reduction is avoided, user loss risks are reduced, and convenience is brought to users.