Network quality monitoring method, device and communication server
A technology of communication server and network quality, which is applied in the field of network quality monitoring and communication server to ensure the quality of Internet phone communication and improve user experience
Active Publication Date: 2019-11-15
TENCENT TECH (SHENZHEN) CO LTD
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Problems solved by technology
[0004] In view of this, the present invention provides a network quality monitoring method, device and communication server, using the reference network quality test results between the device under test and the test server to determine whether the access network of the communication server under test is abnormal, that is, Locate the problem of poor network quality between the device under test and the communication server under test, so as to perform targeted maintenance based on this to ensure the quality of VoIP communication between users
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[0028] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.
[0029] Among them, in the description of the embodiments of the present invention, unless otherwise specified, " / " means or means, for example, A / B can mean A or B; "and / or" in this article is only a description of associated objects The association relationship of indicates that there may be three kinds of relationships, for example, A and / or B may indicate: A exists alone, A and B exist simultaneously, and B exists independently. In addition, in the descript...
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The invention provides a network quality monitoring method, a device and a communication server. In the case that the network quality between a device under test (such as a user terminal or a communication server) and a current communication server under test does not meet the communication requirement, the communication quality is improved. The tested communication server can respond to the network quality test request; obtaining a test server and a network test strategy of the tested equipment; therefore, the tested device is controlled to carry out network communication with the test server. Obtaining a reference network quality test result; the reference network quality test result can directly indicate whether the network quality between the tested equipment and the test server meetsthe communication requirement or not; thus, in combination with the detection result that the network quality between the tested equipment and the tested communication server does not meet the communication requirement, whether the access network of the tested communication server is abnormal or not can be determined, so that operation and maintenance personnel can be notified in time to execute corresponding measures when the access network of the tested communication server is abnormal, and the network telephone communication quality between users is ensured.
Description
technical field [0001] The present invention relates to the technical field of the Internet, and more specifically relates to a network quality monitoring method, device and communication server. Background technique [0002] VoIP (Voice over Internet Protocol, voice transmission based on IP, also known as VoIP) digitizes analog voice signals and transmits them in real time on the IP data network in the form of data packets. It has become an office management tool widely used by enterprises at present. It can provide voice, video, conferencing, remote desktop, document sharing and other services, and the better stability of VoIP brings a good communication experience to enterprise communication. [0003] In practical applications, if the client accesses the communication server through the VoIP data channel, there are problems such as freezing, unclear sound quality, and picture quality, etc., usually the user needs to start some security software or speed measurement tools ...
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Login to View More IPC IPC(8): H04M7/00
CPCH04M7/006H04M7/0084
Inventor 彭向阳李斌罗程
Owner TENCENT TECH (SHENZHEN) CO LTD