Air banking business processing method and device

Abstract

The invention discloses an air banking business processing method and device, and the method comprises the steps: receiving a business processing request submitted by a user, and obtaining a face feature image, identity document information and a citizen network electronic identity label eID of the user; authenticating the face feature image and the identity document information of the user to obtain a first identity authentication result; uploading the eID and identity document information of the user to an eID system of the Ministry of Public Security for authentication, and obtaining a second identity authentication result; if both the first identity authentication result and the second identity authentication result indicate that the authentication is passed, matching a corresponding agent end for the user to process the service processing request according to the service type corresponding to the service processing request. According to the invention, various businesses can be handled remotely under the condition of confirming that the user identity is reliable, the problems that a client needs to go to a banking outlet to handle complex businesses and the time and convenienceof the client are greatly limited are solved, and the user experience is further improved.

Description

technical field [0001] The invention relates to the technical field of data communication, in particular to an air banking business processing method and device. Background technique [0002] This section is intended to provide a background or context to embodiments of the invention that are recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] Traditional banks are gradually integrating with Internet business models with the help of some scientific and technological methods. Most banks have already provided services to customers through mobile Internet and website processing methods such as living bill payment, wealth management purchases, and convenient travel. . However, for some complicated businesses, such as KYC (Know Your Customer, Know Your Customer) of some large deposits, loans and funds, double recording, real-name signature, etc., professional bank staff must fully communicate with customers and c...

AI Technical Summary

Problems solved by technology

But from the customer's point of view, since the VTM is located in the bank branch, the customer still needs to go to the bank branch to handle the business, the timeliness and convenience of the customer are greatly limited, and it cannot meet the customer's "fragmented" processing time under the background of the Internet. need

[0006] To sum up, at present, banks cannot provide customers with a method for remotely handling various businesses under the condition of confirming that the user's identity is reliable.

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