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Voice recognition order number restoration method and device thereof, electronic equipment and storage medium

A technology of speech recognition and repair methods, applied in speech recognition, speech analysis, instruments, etc., which can solve problems such as errors, increased user system interaction times, and inaccurate results

Active Publication Date: 2020-10-27
AISPEECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] More and more business scenarios need to recognize the tracking number information input by the user in the form of voice, but the tracking number information is usually a relatively long string of letters and numbers. Due to the relatively long length of such information, when the user performs voice input It is difficult to speak completely and accurately at one time, and, because speech recognition may produce errors, the final recognition result may be inaccurate
[0004] In order to solve the problem that the tracking number information is long and cannot be accurately recognized by voice, the current solution is to confirm the tracking number by the user after recognizing the tracking number information through voice recognition technology. Modify and correct the wrong information in the identified tracking number information
However, this method of active modification by the user will increase the number of interactions between the user and the application and the system, which will reduce the user experience, and may introduce new errors due to speech recognition errors that may be caused by speech recognition technology

Method used

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  • Voice recognition order number restoration method and device thereof, electronic equipment and storage medium
  • Voice recognition order number restoration method and device thereof, electronic equipment and storage medium
  • Voice recognition order number restoration method and device thereof, electronic equipment and storage medium

Examples

Experimental program
Comparison scheme
Effect test

example 1

[0086] Above tracking number: 1233567890

[0087] Current tracking number: 1234567891

[0088] The tracking number above is 1233567890, and the 4th digit is misrecognized as 3. The tracking number is wrongly recognized, so the user needs to provide the tracking number again. The current order number obtained is 1234567891, and the last digit is incorrectly identified. Since the current tracking number has 10 digits, it may be the correct tracking number, so it is added to the repair tracking number list. For the above track number and the current track number, the calculated similarity is 8, which means that it is very likely that the two track numbers are wrong by one bit. If the positions of the two mistakes are different, the terminal device can piece together the correct track number. No. Therefore, find out the position where the two tracking numbers are different, and replace the digits of the current tracking number with the numbers of the last tracking number, and t...

example 2

[0090] Above tracking number: 12345678990

[0091] Current order number: 1244567890

[0092]The tracking number above is 12345678990, one extra, compared with the correct tracking number, there is an extra 9. The current tracking number is 1244567890. Compared with the correct tracking number, 3 is misrecognized as 4 in the third digit. As above, the length of the current tracking number is 10, so it may be a correct tracking number, and the terminal device will add it to the list of repairing tracking numbers. Since the odd number above is 11 digits, it is likely that there is an extra digit. Delete one bit of the document number respectively, and then calculate the similarity with the second round of tracking numbers. It can be found that when 9 is deleted, the similarity is the highest. At this time, the tracking number after the deletion operation is 1234567890. Then compare the current tracking number with the repaired tracking number, and replace the different numbers...

example 3

[0094] Above tracking number: 1233567890

[0095] Current tracking number: 123456789

[0096] The current tracking number is 9 digits, and one digit is missing, so the terminal device first fills in different positions with * numbers to make up 10 digits, and then calculates the similarity. The filling position with the highest similarity is the correct filling position, and then replace the * with the number corresponding to the position of the track number above, that is, the repair track number 1234567890 is obtained, which is also the correct track number.

[0097] For the splicing repair, if the number of characters of the identification number and / or repair number is lower than the correct number, and the sum of the number of digits of the identification number and / or repair number and the number above is the correct number number, then the identification number and / or repair number are spliced ​​to the above number to obtain the repair number.

[0098] For example, wh...

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Abstract

The invention discloses a voice recognition order number restoration method and a device thereof, electronic equipment and a storage medium, and the method comprises the steps that terminal equipmentobtains a voice signal, and carries out the voice recognition of the voice signal, so as to obtain a recognition order number; the terminal equipment records the identification order number into a database and judges whether the identification order number is an order number input for the first time or not, and if yes, the terminal equipment executes order number restoration for the first time; ifnot, the terminal equipment judges whether user restoration is executed or not, and automatic restoration is executed according to a judgment result or automatic restoration is executed after user restoration is executed; one or more repair order numbers can be generated; and the terminal equipment determines whether the correct number exists in the one or more repaired order numbers based on a verification result of an order number system. According to the method provided by the embodiment of the invention, an automatic restoration mode is set, so that the interaction times of the user, theapplication and the system can be reduced, the user experience is improved, and the order number correction accuracy is improved.

Description

technical field [0001] The invention relates to the technical field of speech recognition, in particular to a repair method, device, electronic equipment and storage medium for a speech recognition tracking number. Background technique [0002] With the continuous development of speech recognition technology, more and more application scenarios of speech interaction and man-machine dialogue have emerged. For example, many applications require users to provide information similar to order numbers, such as order numbers, license plate numbers, ID card numbers, bank card numbers, etc. In order to facilitate users to provide the above information, users can use voice input in voice interaction scenarios Provide the above information. [0003] More and more business scenarios need to recognize the tracking number information input by the user in the form of voice, but the tracking number information is usually a relatively long string of letters and numbers. Due to the relativel...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L15/22G10L15/26
CPCG10L15/22G10L15/26
Inventor 杨柳
Owner AISPEECH CO LTD
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