Appointment withdrawal request processing method, device and system

A technology of request processing and obtaining requests, which is applied in the field of data processing, can solve problems such as poor user experience, and achieve the effects of accurate banknote inventory, improved experience, and accurate statistics

Pending Publication Date: 2020-11-20
BANK OF CHINA
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  • Abstract
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  • Claims
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Problems solved by technology

[0003] However, when the user arrives at the bank's self-service equipment to handle business, it may occur that the bank's self-service equipment cannot meet the user's business needs (for example, the banknotes stored in the bank's self-service equipment cannot meet the user's withdrawal needs, etc.), causin

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  • Appointment withdrawal request processing method, device and system
  • Appointment withdrawal request processing method, device and system
  • Appointment withdrawal request processing method, device and system

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[0051] The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, but not all of them. Based on the embodiment of the present invention, all other embodiments obtained by ordinary technicians in the field without creative labor are within the scope of the present invention.

[0052] In this application, the term "including", "including" or any other variation thereof is intended to cover non-exclusive inclusion, so that a process, method, article or equipment including a series of elements not only includes those elements, but also includes other elements not explicitly listed, or also includes elements inherent to such process, method, article or equipment. Without further restrictions, the element defined by the statement "including one …" does not exclud...

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Abstract

The invention provides an appointment withdrawal request processing method, device and system. The method comprises the following steps: receiving an appointment withdrawal request of a user, and obtaining the banknote inventory of each automatic teller machine, wherein the banknote inventory is obtained by each automatic teller machine based on a radio frequency signal received by a radio frequency signal receiving module in the automatic teller machine and an association relationship between the radio frequency signal and banknotes; displaying the equipment information of the automatic teller machine of which the banknote inventory meets the reservation withdrawal request condition, receiving a selection instruction input by the user, and sending a reservation withdrawal request to a target automatic teller machine. According to the method disclosed in the scheme, the appointment withdrawal request of the user is acquired in advance, the banknote inventory of each automatic teller machine is acquired according to the request, the automatic teller machine meeting the request condition is pushed to the user based on the banknote inventory, so that the user can select the target automatic teller machine to handle the service based on personal requirements, and the user experience can be improved; the automatic teller machine counts the banknote inventory based on the radio frequency signal, and therefore the banknote inventory can be accurately counted.

Description

technical field [0001] The present invention relates to the technical field of data processing, in particular to a method, device and system for processing an appointment withdrawal request. Background technique [0002] The emergence of bank self-service equipment has brought great convenience to users in handling business. For example, for some businesses that are not necessary to be manually handled, users can operate the bank self-service equipment to handle by themselves, effectively saving the time of waiting for manual business. [0003] However, when the user arrives at the bank's self-service equipment to handle business, it may occur that the bank's self-service equipment cannot meet the user's business needs (for example, the banknotes stored in the bank's self-service equipment cannot meet the user's withdrawal needs, etc.), causing a poor experience for the user. Therefore, If the user can know the actual situation of the bank's self-service equipment before the...

Claims

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Application Information

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IPC IPC(8): G06Q40/02G07D11/30G07D11/32G07D11/50G07F19/00
CPCG06Q40/02G07F19/203G07F19/211G07D11/32G07D11/50G07D11/30
Inventor 黄文强季蕴青胡路苹胡玮黄雅楠胡传杰浮晨琪李蚌蚌申亚坤徐晨敏
Owner BANK OF CHINA
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