Bill collection method and device based on predetermined collection system and electronic equipment

Abstract

The embodiment of the invention relates to the technical field of information processing. The invention discloses a bill collection method and device based on a predetermined collection system, and electronic equipment. The method comprises the steps: obtaining the first credit data of a first overdue customer, and the first collection data of bill collection of the first overdue customer throughthe predetermined collection system; analyzing and processing the first collection data and the first credit data based on the trained decision tree model, and determining risk evaluation informationof a first overdue customer; and determining a bill collection mode for the first overdue customer according to the risk evaluation information. According to the method provided by the embodiment of the invention, the bill collection mode matched with the risk evaluation information is adopted to collect the overdue customers, so that the bill collection mode which is different from one another and is more scientific is realized, and the collection efficiency and the collection income are improved.

Description

technical field [0001] The embodiments of the present application relate to the technical field of information processing, and specifically, the embodiments of the present application relate to a bill collection method, device, and electronic equipment based on a predetermined collection system. Background technique [0002] With the change of people's consumption awareness and consumption habits, and the advocacy of national policies, the loan business such as consumer loans has developed rapidly, and the problem of late repayment of loans has become more and more prominent. At present, most of the industry's collection of overdue loans is based on IVR (Interactive Voice Response, Interactive Voice Response) to deal with overdue situations in the financial industry. [0003] IVR is an automatic telephone service system. It usually broadcasts information to overdue customers through several sets of pre-recorded voices. It mainly realizes the function of information reminder,...

AI Technical Summary

Problems solved by technology

[0003] IVR is an automatic telephone service system. It usually broadcasts information to overdue customers through several sets of pre-recorded voices. It mainly realizes the function of information reminder, which is close to the effect of SMS reminder. It has been verified that the collection effect is not good at home and abroad. , in some cases, it will also lead to a large number of calls from overdue customers to customer service agents, resulting in additional manpower consumption. Therefore, it is necessary to propose an efficient bill collection method

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