An intelligent method for sending and receiving parcels and an intelligent service robot system

Abstract

The present invention proposes an intelligent management method for sending and receiving parcels and an intelligent service robot system, including a dispatching step and a collection step, and corresponding dispatching robots and collection robots; the dispatching method is as follows: register and store parcels and mails , generate internal waybills and sort packages and mails; the delivery robot scans the internal waybills to complete the delivery of packages and mails, plans the best delivery route and delivers; after arriving at the delivery location, the delivery robot sends a pick-up reminder to the recipient and picks up The face information of the picker is used to verify the identity of the picker and open the cabinet door; after the package and mail are signed, a pick-up report is generated. The collection steps are as follows: the collection robot obtains the sending information, generates an internal waybill, receives the sender's parcels and mail delivery, and generates a dispatch report; the mail room generates the corresponding courier order, and sorts the parcels and mail to Corresponding express box. The system takes into account the information, property, and personnel safety of enterprises or institutions, as well as the needs of internal personnel for express delivery and takeaway, while reducing elevator occupancy and energy consumption.

Description

technical field [0001] The invention relates to the technical field of unmanned express cabinets, and more specifically relates to an intelligent method for sending and receiving parcels and an intelligent service robot system. Background technique [0002] Express delivery and takeaway have become an inseparable part of people's daily work and life, and have penetrated more and more widely into life scenes. At the same time, the business of express service companies across the country has grown rapidly. There are a large number of couriers and takeaways who come in and out of a large closed office building every day, and they have a large mobility. The frequent entry and exit of such people will inevitably cause hidden dangers to the safety of the internal personnel and property of the office building, and also increase In addition, the occupancy of elevators by such personnel will inevitably increase the waiting time for internal personnel when using the elevator, and at t...

AI Technical Summary

Problems solved by technology

[0002] Express delivery and takeaway have become an inseparable part of people's daily work and life, and have penetrated more and more widely into life scenes. At the same time, the business of express service companies across the country has grown rapidly. There are a large number of couriers and takeaways who come in and out of a large closed office building every day, and they have a large mobility. The frequent entry and exit of such people will inevitably cause hidden dangers to the safety of the internal personnel and property of the office building, and also increase The property management burden on such personnel, in addition, the occupancy of such personnel to the elevator will inevitably increase the waiting time for internal personnel to use the elevator, and at the same time increase the power consumption and the electricity cost borne by the property

[0003] At present, there are more than 8,000 Grade A office buildings in China, as well as a considerable number of government buildings and independent enterprise buildings. Most property owners choose to cut off external services to ensure the safety of information, property and personnel of enterprises and government agencies. That is to establish a communication room, put the takeaway or express delivery in the same place, and let the internal personnel go to the communication room to pick up the delivery or takeaway, but this method does not reduce the elevator occupancy rate and power consumption, and also delays the working hours of internal personnel, reducing customer satisfaction

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