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Intelligent business assistant system

An intelligent business and assistant technology, applied in speech analysis, instruments, data processing applications, etc., can solve problems such as increasing the economic cost of enterprises, reduce omissions or misoperations, facilitate real-time reporting, and facilitate current employees to operate equipment.

Pending Publication Date: 2021-01-22
QINGDAO UNIV +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

With staff resignation, retirement and other factors, equipment is updated, and continuous training is required. This traditional working method is bound to increase the economic cost of the enterprise.
In addition, traditional methods are difficult to avoid accidents caused by human factors such as forgetting and misoperation

Method used

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  • Intelligent business assistant system

Examples

Experimental program
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Effect test

Embodiment

[0019] Such as figure 1 As shown, an intelligent business assistant system includes an assistant terminal, a server system and a business device, the assistant terminal and the business device are respectively connected to the network of the server system, and the business device is used to send the collected device status data to the server system, The assistant terminal is used to obtain the user's voice request, and send the voice request to the server system after preprocessing. The server system sends the solution to the assistant terminal in the form of voice based on the speech data of the system status event to be processed in advance. , and confirm whether the user has completed the corresponding operation according to the device status data, and the user obtains the solution through the assistant terminal.

[0020] Specifically, the assistant terminal is a terminal device worn by the user, and establishes interaction with the user through earphones or other forms. I...

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Abstract

The invention discloses an intelligent business assistant system, which comprises an assistant terminal, a server system and business equipment, and is characterized in that the assistant terminal andthe business equipment are in network connection with the server system, the business equipment is used for sending acquired equipment state data to the server system, and the assistant terminal is used for acquiring a voice request of a user; the voice request is sent to the server side system after being preprocessed, the server side system sends the solution to the assistant terminal in a voice mode based on pre-constructed verbal skill data of a to-be-processed system state event, whether the user completes corresponding operation or not is confirmed according to the equipment state data,and the user obtains the solution through the assistant terminal. Through a semantic understanding mode, interaction with an operator is realized, the problem of employee data recitation is solved, reference contents can be quickly positioned through questions and answers, careless omissions in work are reduced, employees can operate equipment conveniently, and the invention is particularly suitable for standardized process operation.

Description

Technical field: [0001] The invention belongs to the technical field of intelligent control, and in particular relates to an intelligent business assistant system. Background technique: [0002] Today's technology is moving towards the era of the Internet of Things. Many devices have added wireless or wired network access methods, and the devices are centrally networked for management and control, which enriches the diversity of device functions and improves the comprehensiveness of control. However, the current Internet of Things only stays In terms of equipment monitoring, such as table lookup, counting, temperature and humidity monitoring, etc. More complex equipment operations, such as equipment maintenance, equipment installation, etc., require professional and technical personnel to operate on site. On-site operation requires prior training for the staff, so that the staff can master the operating principle, operation process and management procedures of the equipment...

Claims

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Application Information

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IPC IPC(8): G06F9/451G10L15/22G06F40/30G06Q10/00G06Q50/30
CPCG06F9/453G10L15/22G06F40/30G06Q10/20G06Q50/40
Inventor 赵东杰潘亚磊游世学葛树志
Owner QINGDAO UNIV
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