Service guarantee task recommendation method and device, storage medium and electronic equipment

A recommendation method and technology of electronic equipment, applied in the direction of electronic digital data processing, other database retrieval, network data retrieval, etc., can solve the problems of passive on-site service, passenger dissatisfaction or complaints, etc., to avoid passenger dissatisfaction or complaints, and improve rapid response and the effect of disposition

Pending Publication Date: 2021-02-02
TRAVELSKY
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, when airlines and airports make decisions on flight delay service tasks, they mainly use the "Flight Regularity Management Regulations" as the basis for judgment and manual judgment. Very passive, and the problem becomes more pronounced when large-scale flight delays occur

Method used

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  • Service guarantee task recommendation method and device, storage medium and electronic equipment
  • Service guarantee task recommendation method and device, storage medium and electronic equipment
  • Service guarantee task recommendation method and device, storage medium and electronic equipment

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Embodiment Construction

[0022] Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although certain embodiments of the present disclosure are shown in the drawings, it should be understood that the disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein; A more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the present disclosure are for exemplary purposes only, and are not intended to limit the protection scope of the present disclosure.

[0023] As used herein, the term "comprise" and its variations are open-ended, ie "including but not limited to". The term "based on" is "based at least in part on". The term "one embodiment" means "at least one embodiment"; the term "another embodiment" means "at least one further embodiment"; the term "some embodiments" means "at least some embodiments." ...

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Abstract

The invention provides a service guarantee task recommendation method and device, a storage medium and electronic equipment, and the method comprises the steps: obtaining the dynamic data of a flight,and enabling the dynamic data to comprise the flight state, abnormal state, predicted takeoff time and planned takeoff time of the flight; if the flight state is a non-takeoff state and the abnormalstate is delay, calculating delay duration of the flight according to the estimated takeoff time and the planned takeoff time; and determining delay service of the flight according to the delay duration, and outputting the delay service. According to the invention, the recommendation of the passenger flight delay service disposal task can be generated, a convenient and rapid abnormal flight disposal task confirmation mode is provided for workers, the complex manual judgment is reduced, the service omission caused by manual errors is avoided, and the passenger service satisfaction is further improved.

Description

technical field [0001] The present invention relates to the technical field of airport abnormal flight management, and more specifically relates to a service guarantee task recommendation method, device, storage medium and electronic equipment. Background technique [0002] With the rapid development of the civil aviation industry, people travel by plane more and more frequently, and flight delays have always attracted widespread attention from all walks of life. For airports and airlines, they have been working hard to improve the normal management of flights in order to reduce flight delays as much as possible. Influenced by various factors, flight delays are inevitable. Therefore, how to provide delay service for passengers in time after the delay occurs is a very necessary service measure. [0003] At present, when airlines and airports make decisions on flight delay service tasks, they mainly use the "Flight Regularity Management Regulations" as the basis for judgment...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/9535G06F16/958G06Q50/30
CPCG06Q50/30G06F16/9535G06F16/958
Inventor 吴啟彪杜晓铭上峰刘秋玲贺悦陈智烨邓环黄蕾黄长春杨劲
Owner TRAVELSKY
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