Remote control robot service platform system and using method thereof

A service platform and remote control technology, applied in the field of computer network

Active Publication Date: 2021-04-02
CHONGQING UNIV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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  • Remote control robot service platform system and using method thereof
  • Remote control robot service platform system and using method thereof

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Experimental program
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Embodiment 1

[0043] see Figure 1 to Figure 2 , a remote control robot service platform system, including a demand acquisition unit 1, a service acquisition unit 2, a processing unit 3, a user display unit 4, an operator display unit 5, a database, a service generation unit, and a supervision unit.

[0044] The requirement acquisition unit 1 acquires user service requirements, user personal information, types of service robots available to the user, and required service time, generates service request information, and sends it to the processing unit 3 . The user's personal information includes personal information such as the user's name, gender, and ID number, as well as notes on some special circumstances, such as personal taboos (such as fear of water) or user medical history (such as the user's hearing impairment), which are used for account registration and information identification , which is convenient for users to retrieve previous usage records later.

[0045] The types of servi...

Embodiment 2

[0066] A method for using the remote control robot service platform system, comprising the following steps:

[0067] 1) The user enters the user's service requirements, user's personal information, types of service robots available to the user and required service time in the demand acquisition unit 1.

[0068] The demand acquiring unit 1 generates service request information according to the acquired information, and sends it to the processing unit 3 .

[0069] 2) The operator enters the operator's personal information, service skills, operation equipment support and service provision time into the service acquisition unit 2 .

[0070] The operator generates operation request information according to the obtained information, and sends it to the processing unit 3 .

[0071] 3) The processing unit 3 decodes the service request information, and matches the user's service requirements with the types of service robots available to the user. If the types of service robots availab...

Embodiment 3

[0079] The remote control robot service platform system includes a demand acquisition unit 1, a service acquisition unit 2, a processing unit 3, a user display unit 4, an operator display unit 5, a database, a service generation unit, and a supervision unit.

[0080] The demand acquisition unit 1 is used to acquire the user's service needs, personal information, service robot situation and required service time. This unit runs on mobile phones, computers and other electronic terminals in the form of APP, application program or web form.

[0081] The requirement acquisition unit 1 is specifically configured to receive the user's selection of service requirements, personal information, service robot situation and required service time through the user interface of the system.

[0082] The service acquisition unit 2 is used to acquire the operator's personal information, service skills, operation equipment support and service time. This unit runs on mobile phones, computers and ot...

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Abstract

The invention discloses a remote control robot service platform system and a using method thereof. The system comprises a demand acquisition unit, a service acquisition unit, a processing unit, a userdisplay unit, an operator display unit, a database, a service generation unit and a supervision unit. The using method comprises the following steps that: 1) a user inputs a user service demand, userpersonal information, a user available service robot type and demand service time into the demand acquisition unit; 2) the operator inputs personal information, service skills, operation equipment support conditions and service providing time of the operator in the service acquisition unit; and 3) an operator operates the service robot through the operator display unit. The problems of user requirements and service coordination and docking provided by an operator are solved.

Description

technical field [0001] The invention relates to the technical field of computer networks, in particular to a remote control robot service platform system. Background technique [0002] Robot technology has developed rapidly in the past 20 years, especially industrial robots, which are widely used in industrial fields. However, due to complex application scenarios, diverse target tasks, and high cost of intelligence, service robots have not been widely used. [0003] At present, due to the development of cities and the flow of people, the time cost and transportation cost of people's travel are getting higher and higher, and working from home is limited to office work. Due to the impact of the epidemic at this stage, people inevitably need various types of services under the premise of avoiding contact with people as much as possible. On the other hand, there are often conflicts between service personnel and employers in society. Therefore, it is necessary to use service r...

Claims

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Application Information

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IPC IPC(8): H04M1/72415
Inventor 王见袁孟飞袁翼
Owner CHONGQING UNIV
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