Remote control robot service platform system and using method thereof
A service platform and remote control technology, applied in the field of computer network
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Embodiment 1
[0043] see Figure 1 to Figure 2 , a remote control robot service platform system, including a demand acquisition unit 1, a service acquisition unit 2, a processing unit 3, a user display unit 4, an operator display unit 5, a database, a service generation unit, and a supervision unit.
[0044] The requirement acquisition unit 1 acquires user service requirements, user personal information, types of service robots available to the user, and required service time, generates service request information, and sends it to the processing unit 3 . The user's personal information includes personal information such as the user's name, gender, and ID number, as well as notes on some special circumstances, such as personal taboos (such as fear of water) or user medical history (such as the user's hearing impairment), which are used for account registration and information identification , which is convenient for users to retrieve previous usage records later.
[0045] The types of servi...
Embodiment 2
[0066] A method for using the remote control robot service platform system, comprising the following steps:
[0067] 1) The user enters the user's service requirements, user's personal information, types of service robots available to the user and required service time in the demand acquisition unit 1.
[0068] The demand acquiring unit 1 generates service request information according to the acquired information, and sends it to the processing unit 3 .
[0069] 2) The operator enters the operator's personal information, service skills, operation equipment support and service provision time into the service acquisition unit 2 .
[0070] The operator generates operation request information according to the obtained information, and sends it to the processing unit 3 .
[0071] 3) The processing unit 3 decodes the service request information, and matches the user's service requirements with the types of service robots available to the user. If the types of service robots availab...
Embodiment 3
[0079] The remote control robot service platform system includes a demand acquisition unit 1, a service acquisition unit 2, a processing unit 3, a user display unit 4, an operator display unit 5, a database, a service generation unit, and a supervision unit.
[0080] The demand acquisition unit 1 is used to acquire the user's service needs, personal information, service robot situation and required service time. This unit runs on mobile phones, computers and other electronic terminals in the form of APP, application program or web form.
[0081] The requirement acquisition unit 1 is specifically configured to receive the user's selection of service requirements, personal information, service robot situation and required service time through the user interface of the system.
[0082] The service acquisition unit 2 is used to acquire the operator's personal information, service skills, operation equipment support and service time. This unit runs on mobile phones, computers and ot...
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