Evaluation reply method and device, electronic equipment and readable storage medium

A technology for evaluating information and business parties, applied in the Internet field, can solve problems such as wasting time, failure, and reducing business experience

Pending Publication Date: 2021-04-20
BEIJING SANKUAI ONLINE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

After the shift at noon, administrator B checked the food delivery reviews on the Meituan housekeeper PC, and found that the negative review on the 30th day before had not been replied. After replying, he was prompted that the reply failed; Meituan Butler Merchant’s background will allow it to retry, but the result has been failing. The whole process will waste a lot of time and reduce the merchant’s experience

Method used

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  • Evaluation reply method and device, electronic equipment and readable storage medium
  • Evaluation reply method and device, electronic equipment and readable storage medium
  • Evaluation reply method and device, electronic equipment and readable storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0054] refer to figure 1 , shows a flow chart of the steps of an evaluation reply method provided by an embodiment of the present disclosure, as shown in figure 1 As shown, the evaluation reply method may specifically include the following steps:

[0055] Step 101: After receiving the reply operation of the target business party to the target evaluation information, obtain the evaluation time corresponding to the target evaluation information and the target evaluation identifier corresponding to the target evaluation information.

[0056] The embodiments of the present disclosure may be applied in a scenario where the evaluation data and the reply status of the evaluation data are acquired in real time through an interface of at least one service platform where the business party is located.

[0057] The target business party refers to the business party that needs to query the evaluation data. In this example, the target business party may be a merchant registered on the bus...

Embodiment 2

[0086] refer to figure 2 , shows a flow chart of steps of another evaluation reply method provided by an embodiment of the present disclosure, as shown in figure 2 As shown, the evaluation reply method may specifically include the following steps:

[0087] Step 201: After receiving the reply operation of the target business party to the target evaluation information, obtain the evaluation time corresponding to the target evaluation information and the target evaluation identifier corresponding to the target evaluation information.

[0088] The embodiments of the present disclosure may be applied in a scenario where the evaluation data and the reply status of the evaluation data are acquired in real time through an interface of at least one service platform where the business party is located.

[0089] The target business party refers to the business party that needs to query the evaluation data. In this example, the target business party may be a merchant registered on the ...

Embodiment 3

[0149] refer to image 3 , which shows a schematic structural diagram of an evaluation and reply device provided by an embodiment of the present disclosure, as shown in image 3 As shown, the evaluation reply device 300 may specifically include the following modules:

[0150] The evaluation time acquisition module 310 is configured to obtain the evaluation time corresponding to the target evaluation information and the target evaluation identification corresponding to the target evaluation information after receiving the reply operation of the target business party to the target evaluation information;

[0151] A target time period determining module 320, configured to determine the target time period corresponding to the target business party and at least one business platform associated with the target business party according to the evaluation time;

[0152] An evaluation information acquisition module 330, configured to obtain, according to the data interface correspondin...

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PUM

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Abstract

The invention provides an evaluation reply method and device. The method comprises the steps of obtaining evaluation time corresponding to target evaluation information and a target evaluation identifier corresponding to the target evaluation information after a reply operation of a target business party to the target evaluation information is received; determining a target time period corresponding to the target service party and at least one service platform associated with the target service party according to the evaluation time; according to the data interface corresponding to the at least one service platform, obtaining evaluation information of the target service party on the at least one service platform in a target time period, and an evaluation identifier and evaluation state information of the evaluation information; determining target evaluation state information corresponding to the target evaluation information according to an evaluation identifier matched with the target evaluation identifier in the evaluation identifiers; and sending the target evaluation state information to a client of the target business party, so that the target business party replies the target evaluation information according to the target evaluation state information. Time consumption can be reduced and merchant experience can be enhanced.

Description

technical field [0001] The embodiments of the present disclosure relate to the technical field of the Internet, and in particular to an evaluation reply method, device, electronic equipment, and readable storage medium. Background technique [0002] In the Internet age, people use their surplus time outside of working hours to share and create, creating valuable wealth for human society. Focusing on the catering industry, users’ evaluations after consumption can be used as a tool for merchants’ in-store business feedback on the one hand, and on the other hand, may affect merchants’ ratings on Dianping, which in turn affects users’ ability to find good restaurants. Therefore, merchants’ evaluation of users has always been very Pay attention to. [0003] When there are many evaluation sources, the merchant needs to view and manage the evaluation content on different business platforms. For example, when a merchant is registered on two business platforms at the same time, it i...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/10G06F16/2458G06F40/117
Inventor 陈桂阳陈金唐瑭
Owner BEIJING SANKUAI ONLINE TECH CO LTD
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