Method and system for video call under emergency call condition

Abstract

The invention relates to the field of emergency call communication, and discloses a video call method and system used under the emergency call condition, and the method comprises the steps: a server center judges voice content information in a voice call of a user, and sends the voice content information to the server center when the requirements of alarm definition and continuity are not met; a data transmission channel of the server center and the user terminal is triggered, early warning prompt information is generated according to the obtained video image information, and the server center sends corresponding alarm program demonstration information to the user terminal according to the matched early warning prompt information; specific emergency situations can be more visually displayed in a visual mode, different permissions and information are granted to the server side, and therefore the emergency situations can be rapidly handled, and rapid rescue is achieved.

Description

technical field [0001] The invention relates to the field of emergency call rescue processing, in particular to a video call method and system for emergency call situations. Background technique [0002] In the case of traditional emergency calls, the emergency situation can only be described orally. In an emergency situation, people often have a blank mind and cannot clearly express the emergency situation, thus delaying the rescue efficiency. The current dispatching system of the police center only supports voice channels and does not support digital channels. In emergency call scenarios or dangerous situations, people’s responses are relatively slow or the signal reception is not good, and the tense situation makes emergency response difficult. All the information is fragmented, which is not conducive to the dispatcher's quick processing. [0003] In the existing technology, such as document CN109361756 A, etc., although a cross-platform data transmission method based on...

AI Technical Summary

Problems solved by technology

[0002] In the case of traditional emergency calls, the emergency situation can only be described orally. In an emergency situation, people often have a blank mind and cannot clearly express the emergency situation, thus delaying the rescue efficiency

The current dispatching system of the police center only supports voice channels and does not support digital channels. In emergency call scenarios or dangerous situations, people’s responses are relatively slow or the signal reception is not good, and the tense situation makes emergency response difficult. The information is fragmented, which is not conducive to the dispatcher's quick processing

[0003] In the existing technology, such as document CN109361756 A, etc., although a cross-platform data transmission method based on 120 network alarms is also disclosed, this solution only switches and adjusts the video definition according to the state of the current network information, and the above-mentioned solution does not To solve the problem of people in a crisis situation, the expression of the integrity of the alarm information is not intelligent enough

The solution of the above-mentioned prior art is mainly to make the voice of the caller clear through processing, but it cannot solve the problem that the caller cannot clearly express the situation, that is, how to obtain more relevant data in more emergency situations, so as to trigger the visualization The method intuitively displays the specific emergency situation, and how to authorize different permissions and information on the server side, so as to facilitate the dispatcher to quickly handle emergency situations and rescue

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