Client account data merging method, device and system

Abstract

The invention provides a data merging method of a customer account, which is characterized in that the establishment of a unique ID of a customer, account merging, unbinding and updating are realized based on the data of the customer account, and when the to-be-integrated customer account data has a strong identification condition and a weak identification condition, a first operation strategy is executed; when the to-be-integrated customer account data has the strong recognition condition and does not have the weak recognition condition, executing a second operation strategy; when the to-be-integrated customer account data does not have the strong recognition condition and has the weak recognition condition, executing a third operation strategy; when the to-be-integrated customer account data does not have the strong recognition condition and does not have the weak recognition condition, a fourth operation strategy is executed, the invention further relates to a customer account data merging device and system, automatic matching among the unique ID of the customer, the business account and the terminal is achieved, the user experience is improved, and the user experience is improved. The method can better adapt to the actual situation of the insurance industry, is simple in process, convenient to operate and high in practicability, and has extremely high commercial value.

Description

technical field [0001] The invention belongs to the technical field of information integration, and in particular, relates to a data merging method, device and system for customer accounts. Background technique [0002] Information integration means that the information of each subsystem in the system adopts unified standards, norms and codes to realize the information sharing of the whole system, and then realize the interaction and orderly work among related subsystems. The information integration technology between customer account systems can be described from three perspectives: the way of data synchronization; the object of account integration, that is, the customer identification code that the integration technology can accept; the type of information to be integrated. [0003] Relatively advanced integration methods have been developed in other industries such as the Internet. For example, many application cases adopt the interface-based data synchronization method, ...

AI Technical Summary

Problems solved by technology

[0005] There are certain problems in the information integration technology between existing customer account systems, which prevents it from being effectively applied in the insurance industry: 1) Incomplete customer coverage: Since accounts are only established for a single type of strong customer identification code, the life cycle is initially A large number of customers at this stage cannot be included in unified management, for example, potential customers lack means to obtain their strong identification information, so they will not be registered and integrated; 2) Timeliness, stability, and accuracy cannot fully meet business needs: based on batch asynchronous processing The integration method is generally executed regularly or irregularly, there is a large delay in data, and the stability of Job operation will also be subject to a greater test; the integration method based on quasi-real-time processing of message flow has the risk of message backlog leading to delay or even collapse. Both types of integration methods cannot meet scenarios with high real-time requirements, such as contact scenarios of C-end customers, real-time risk control scenarios during events, etc., and these two integration methods cannot fully guarantee the consistency of data at the transaction level. As a result, there are certain risks in the accuracy of the data; 3) Limited storage information: generally only the basic attribute information of customers is stored, and there is a lack of actual data requirements for a large number of real business scenarios such as business information and risk information

[0006] At present, there is no technical solution that can solve the above technical problems, specifically, there is no method, device and system for merging customer account data

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