An automatic quick help system
A fast and automatic technology, applied in the direction of radio/induction link selection arrangement, selection device, subscriber special service, etc., can solve problems such as single means of communication and inability to ask for help
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Embodiment 1
[0036] Embodiment 1, referring to Fig. 1, adopts prior art that existing communication tool 1 is connected with switchboard 2, and communication tool 1 is any one in landline telephone, PHS, mobile phone, and telephone queuing device 9 is connected with manual service desk 10 , automatic processing system 16 is installed between switchboard 2 and telephone queuing device 9, automatic processing system 16 comprises exchange unit 3, microprocessor 14, data unit 5, output unit 6; In automatic processing system, set up user's family database and user unit database, and prefabricated computer automatic service program; switch 2 is connected with the input end of exchange unit 3, and the output end of exchange unit 3 is connected with microprocessor 14 and telephone queuer 9 respectively, and artificial service desk 10 is connected with data The unit 5 is connected, prefabricated in the server of the artificial service station, the information exchange with the automatic processing s...
Embodiment 2
[0041] Embodiment 2, referring to Fig. 2, with embodiment 1, difference is that network unit 4 is set in automatic processing system 16, the input end of network unit 4 is connected with computer terminal 11 by broadband network 15, the output end of network unit 4 Connect with microprocessor 14. The application program is loaded into the computer terminal 11, and the application program includes the setting and operation of various ways of seeking help, the modification of user data, and the link with the broadband network 15 and the automatic processing system 16; in the automatic processing system 16, the same broadband Network 15 is linked with computer terminal 11 and handles the application program of various automatic help-seeking, revocation and modification data from computer terminal. This connection is also applicable to computer terminal help-seeking on the basis of two help-seeking modes, artificial language and automatic (no language), which are applicable to tel...
Embodiment 3
[0042]Embodiment 3, referring to Fig. 3, with embodiment 2, difference is that short message receiving unit 8 is set in automatic processing system 16, and communication tool 1 is by radio and automatic in short message receiving unit 8 and police car, fire engine, ambulance. The navigator 17 is connected, and the short message receiving unit 8 is connected with the microprocessor 14. In the automatic processing system 16, the program for receiving and processing PHS, GSM, and CDMA system positioning short messages has been added; in the automatic navigator 17, prefabricated receiving and processing PHS, GSM, and CDMA system positioning short messages, receiving and processing satellite positioning information , display the position of yourself and the target with an electronic map, and use voice to report the distance between yourself and the target and other applications.
[0043] The positioning function can use satellite positioning, and the mobile phone is the first choic...
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