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System and method for monitoring global network performance

a global network and monitoring system technology, applied in the field of global network monitoring system and monitoring method, can solve the problems of limited application of internal hardware, software and traps, typically used in the prior art to gather network intelligence, and global networks have been managed locally. , to achieve the effect of cost-effective and scalabl

Active Publication Date: 2009-01-13
DYNATRACE
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

The present invention is a global network monitoring system that allows a client to monitor the performance of its network across different service providers and device types. The system is fully-managed and utilizes embedded network protocols and the flexibility of the public Internet to collect and disseminate client data. It offers standardized device and interface statistics across disparate networks to help clients evaluate service levels and strategic planning. The system also delivers a real-time view of global Internet access services and networking equipment, as well as delivers proactive alerts and customized performance reports. Overall, the invention offers scalability, cost-effectiveness, and flexibility for monitoring network performance.

Problems solved by technology

As a result, Global Networks have been managed locally without a clear picture of performance, operational requirements, or the allocation of network resources across multiple Internet Service Providers (ISPs).
Further, the internal hardware, software and traps, typically used in the prior art to gather network intelligence, has only limited application across the diverse network segments that today make up an enterprise's Global Network, such as data (including Internet Protocol (IP)), wireless (including Wireless Access Point (WAP) access and equipment), voice (including Voice over Internet Protocol (VoIP)) and Virtual Private Networks (VPNs).

Method used

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  • System and method for monitoring global network performance
  • System and method for monitoring global network performance
  • System and method for monitoring global network performance

Examples

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first embodiment

[0184]Referring to FIG. 6, the StatScope menu includes “Metrics”602, “Device Manager”604 and “Group Manager”606 options in the invention.

[0185]FIGS. 7-9 show the interfaces available in embodiments of the invention when the “Metrics”602 option is selected.

[0186]Referring to FIG. 7, the View Type interface allows the user to choose from a variety of time / date ranges pre-selected by the system. The user can also choose a customized time frame listed as “Customize . . . ”. When selected, the customize interface selectors are presented for indicating the hour range throughout the day as well as the date range of the events. For example, the user may choose to view all events happening between 8 am-5 pm between 10 Sep. 2004 and 17 Sep. 2004.

[0187]Referring to FIG. 8, the Graphing Features allow the user to establish a variety of settings for the plots being generated dynamically by the system. The Legend checkbox 802 allows the user to determine whether they want a legend of each monitor...

second embodiment

[0197]Referring to FIG. 22, the invention includes another interface. In this embodiment, the interface screen is similar to the embodiment of FIG. 6, but a VPNScope menu 2202 is included.

[0198]VPNScope utilizes the SNMP (Simple Network Management Protocol) technology previously described. Most VPN device manufacturers embed SNMP within the Operating System of their equipment, which enables an ASP to monitor performance metrics for VPN devices and tunnels. It will be appreciated that a variety of metrics may be measured according to the VPN Management Information Base (MIB) database.

[0199]In this embodiment, an additional support layer is provided in the user interface forms to allow direction to sub-pages when completing root page procedures. For example, if an end user makes a change to a device, the system will redirect them back to that device's attributes rather than the main entry page for Device Manager. In the described embodiment, the Graphing Features panel (FIG. 8) of VPN...

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Abstract

The present invention provides a system and method for monitoring global network performance across a public Wide Area Network (WAN), and / or private networking through a secure IPSec gateway, and providing a user interface for performance metrics through a secure Internet browser.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS[0001]This application is a continuation of U.S. patent application Ser. No. 10 / 764,276, filed Jan. 23, 2004, now abandoned which claims the benefit of U.S. Provisional Application No. 60 / 442,021, filed Jan. 23, 2003, U.S. Provisional Application No. 60 / 442,023, filed Jan. 23, 2003, U.S. Provisional Application No. 60 / 453,686, filed Mar. 11, 2003, and U.S. Provisional Application No. 60 / 492,472, filed Aug. 5, 2003, all of which are relied on and incorporated by reference.BACKGROUND OF THE INVENTION[0002]During the past 10 years, companies have made significant investments to configure robust networks to support burgeoning applications, transactions and communications over the Internet. Yet, the majority of tools to support network operations have been focused on internal Local Area Networks (LANs), despite the demand to support external business applications. As a result, Global Networks have been managed locally without a clear picture of perf...

Claims

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Application Information

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Patent Type & Authority Patents(United States)
IPC IPC(8): G06F15/173
CPCH04L43/08H04L41/0213H04L41/22H04L41/5003H04L41/5012
Inventor MAIOCCO, JAMES N.BELANGER, BRADLEY M.MANSELL, BRIAN E.MCCASKEY, JOHN A.
Owner DYNATRACE
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