Maintenance management system of communication equipment

Abstract

The invention discloses a maintenance management system of communication equipment, comprising a mobile communication network, an internet connected with the mobile communication network through a gateway, a maintenance management server connected with the internet and a mobile terminal communicated with the maintenance management system through the mobile communication network and the internet, wherein, the mobile communication terminal uploads positioning information and maintenance work data relevant to the communication equipment at a fixed time and receives instructions and information which are relevant to the maintenance work of the communication equipment and downloaded by the maintenance management server.

Description

technical field [0001] The invention relates to a system for facilitating the maintenance of communication equipment such as mobile communication equipment, in particular to a communication equipment maintenance management system. Background technique [0002] With the rapid development of mobile communication technology, the amount of information exchanged between people is increasing exponentially, making the mobile communication industry develop rapidly. At present, mobile communication base stations are spread all over urban and rural areas, and the coverage of communication networks is ubiquitous. In order to enrich the content of services and improve the quality of services, China Mobile Communications Group has gradually pushed the maintenance work of the network end to the society. Through years of practice, the agent maintenance mode has been fully recognized and developed rapidly. At the same time The management method of agent maintenance is still in a state of st...

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Problems solved by technology

[0004] The current maintenance management is still dominated by manual records and paper archives. Even if the electronic processing method has been adopted, it only stays at the stage of using personal computers for document processing and storage, lacking a complete database and information interaction platform And electronic process management and other means, resulting in problems such as high management intensity, low management efficiency, and unsatisfactory management effects

[0005] In the current agent maintenance management mode, there is a serious mismatch between time and efficiency, which is mainly caused by the lack of a timely information exchange platform between the agent maintenance management work and the agent maintenance work.

[0006] The current data collection is mainly done by maintenance personnel manually filling in paper records. Therefore, the collected data cannot be submitted at the first time, resulting in a serious lag. Errors, paper records are not easy to save and other quality problems

[0007] With the continuous improvement of service quality and the deepening of network maintenance, the frequency of optimization and adjustment is getting higher and higher, and the speed of network construction is also accelerating. Based on the current maintenance method, the statistics and verification of fixed assets are seriously lagging behind. state

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