Medical consultation information service system and method

Abstract

The invention provides a medical consultation information service system and method. A medical consultation server and a self-service terminal are established by adopting a mode of B / S (Browser / Server) network architecture in the system, and the medical consultation server is connected with a hospital information system to acquire patient hospitalizing information corresponding to registered ID codes; a patient accesses the medical consultation server through a web page browser of the self-service terminal, and queries on the medical consultation information service system by using the registered ID codes acquired by registering in a hospital by the patient per se; the medical consultation information service system can definitely indicate item and department information of the next hospitalizing link of the patient, and visually displays the specific position of the department of the next hospitalizing link to the patient in a multimedia form such as an electronic map and the like to provide medical consultation service and realize self-service medical consultation for the patient; therefore, the working strength of medical consultation nurses is reduced, the hospital detention time of the patient is shortened, and the diagnosis and treatment working efficiency of the hospital is improved.

Description

technical field [0001] The invention belongs to the field of anti-theft technology of furnishings and electronic product technology, and in particular relates to a medical guidance information service system. Background technique [0002] In large and medium-sized hospitals in my country, the methods of guiding doctors are basically the same, that is, text instructions are the main method, inquiry services are supplemented, and special medical treatment is provided. The modern medical model is approaching sub-specialization. Due to the continuous deepening of professional division of labor, the hospital departments are becoming more and more complicated, and the requirements for medical treatment and guidance are also increasing. The functional units involved in a diagnosis and treatment process may involve different buildings, different floors, different geographical directions, different locations and environments. Because they are not familiar with the hospital environ...

AI Technical Summary

Problems solved by technology

Setting up medical guidance posts is a good way to solve this problem in theory, but practice shows that manual medical guidance has the following disadvantages: first, patients may use local dialects, and it is difficult for medical guidance nurses to understand patients' consultation intentions; second, the functional layout of the hospital After the adjustment, the guiding nurses may not be able to understand the relevant information in time. Third, after being "surrounded" by thousands of patients every day, the service quality of the guiding nurses will decline, which will affect the image of the hospital. Fourth, the human resource cost of many guiding positions

In order to solve the shortage of human medical guidance, some hospitals have begun to try multimedia medical guidance systems, but the existing multimedia medical guidance systems often focus on the promotion of the hospital's strength and expert level, and fail to truly guide patients to find the medical functions they need. The role of the unit makes many patients still confused after arriving at the outpatient hall of the hospital, not knowing where to go

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