Self-help type dish ordering method and system of restaurant intelligent terminal based on wireless network

Abstract

The invention discloses a self-help type dish ordering method and system of a restaurant intelligent terminal based on a wireless network. The self-help type ordering method comprises the following steps that: S1, a customer browses dishes and orders on a dish ordering intelligent terminal; S2, the dish ordering intelligent terminal transmits dish ordering information of the customer to a server computer through the wireless network; S3, the server computer determines dish delivery ports according to names and types of the dishes ordered by the customer and distributing order information to kitchen intelligent terminals of the corresponding dish delivery ports; S4, the dish ordering intelligent terminal obtains making processes of ordered dishes fed back by key making nodes of a kitchen from the server computer; and S5, the server computer calculates predicted dish serving time of a corresponding dish according to dish queuing waiting time, standard making time, practical making time and delivering time, and feeds back the predicted dish serving time to the order intelligent terminal. The self-help type dish ordering method and system of the restaurant intelligent terminal based on the wireless network, disclosed by the invention, have the advantages of bringing convenience for the customer to immediately know making processes of ordered dishes, reducing error rate and increasing service efficiency and business volume of a restaurant.

Description

Technical field [0001] The invention relates to a self-service ordering method and system for a restaurant intelligent terminal based on a wireless network, and belongs to the technical field of electronic ordering. Background technique [0002] The existing way for customers to eat in the restaurant is to use the smart terminal on the table (such as IPAD2) to order after the customer enters the restaurant. The smart terminal sends the order information to the core server, the front desk cashier, and the front desk through wireless means (such as WIFI). For the wine stalls, the food stalls produced by the back kitchen and the food delivery stalls, the front desk staff will print out the customer’s order information and table number to the back kitchen. After the kitchen has prepared the food, the serving staff will follow the printed order The dish information sends the dish to the corresponding table. But this way of dining has the following disadvantages: [0003] 1. After orde...

AI Technical Summary

Problems solved by technology

[0003] 1. After ordering, customers cannot know the progress of the dishes they ordered. They need to go to the kitchen many times to urge the dishes to be served, and it is inconvenient for customers to return the dishes when they want to return them;

[0004] 2. There is no order in kitchen management and unclear responsibilities, so that it is impossible to fundamentally improve the service efficiency of the restaurant and the turnover of the restaurant;

[0005] 3. It is easy to make mistakes. The kitchen staff cannot accurately prepare dishes according to the order of customers ordering at many tables and the order of customers ordering at a certain table, which cannot meet customer satisfaction; and sometimes it is easy to miss orders

[0006] 4. Too much manpower is required, and multiple serving personnel are required to pass and put the dishes

[0007] 5. Customers cannot interact with the outside world, so that the restaurant and its dishes cannot be promoted and promoted in a timely manner

[0008] 6. Higher cost

Since the front desk needs to print out the customer's ordering information and hand it over to the kitchen, in the long run, the cost of paper consumption is high, and these small papers are generally not recycled, which is easy to cause waste of resources; in addition, they are generally used for ordering The smart terminal is IPAD2, which is more expensive, which further increases the cost

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