Cable television network broad band user experience evaluation system

Abstract

The invention provides a cable television network broad band user experience evaluation system which is low in cost, and capable of acquiring accurate evaluation results and timely reflecting cable network user experience quality. The cable television network broad band user experience evaluation system comprises a traffic control platform quality monitoring module, a QOE index production module, a QOE grouping module, a performance generating module, an interface presentation module and an email sending module, wherein the QOE index production module is connected with the traffic control platform quality monitoring module, the QOE grouping module is connected with the QOE index production module, the performance generating module is connected with the QOE grouping module, the interface presentation module is connected with the QOE grouping module, and the email sending module is connected with the QOE grouping module. The cable television network broad band user experience evaluation system can conduct statistics on each kind of technical parameters according to data service characteristics and judge the healthily connected number and work out the performance of maintenance personnel according to different threshold values. Being utilized to position fault users, the cable television network broad band user experience evaluation system has the advantages of being high in cost performance and fast to use.

Description

technical field [0001] The invention relates to an evaluation system, in particular to a cable TV network broadband user experience evaluation system. Background technique [0002] Radio and television networks have been carrying out wired broadband services for many years, and CMTS access technology is widely used. The network quality requirements are high, maintenance is complicated, and fault points are erratic and difficult to locate. The HFC network is a dendritic structure, and the downward behavior is a broadcast distribution type, which has the characteristics of simple lines and low cost; the upward behavior is a multi-point convergence type, and the interference is superimposed to form a funnel noise. That is to say, the noise problem is an inherent problem of CMTS technology. In actual maintenance, there are usually four maintenance links, the time span is often more than three days, and there are links of buck-passing. The twisted pair network of telecom is a po...

AI Technical Summary

Problems solved by technology

[0004] In order to obtain accurate user perception, in the prior art, subjective questionnaires, telephone return visits, etc. are generally used; among them, the results obtained by subjective questionnaires are relatively accurate, but the final results have a greater relationship with the number and distribution of sampling samples. At the same time, the operation process is complicated and the cost is high

The same problem also exists in telephone return visits, which directly causes maintenance lag and high complaint rate from users

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