Monitoring system and monitoring method of access control device

Abstract

The invention discloses a monitoring system and a monitoring method of an access control device, relating to a monitoring technique of a wireless access control device in the communication technical field. The monitoring system comprises at least one core switch, at least one access control (AC) device, a bypass switch, a test wireless local area network (WLAN) module, a test control unit and a plurality of test access point (AP) devices. The test control unit and a plurality of test AP devices are all connected with the bypass switch. The bypass switch is connected with the core switch. The test WLAN module is used for wirelessly connecting the test AP devices. The at least one AC device belongs to the class N, wherein N is an integer greater than or equal to 1. A plurality of test AP devices belong to N classes, and each class at least has one test AP device. The test control unit is used for controlling each test AP device to be connected with the AC device of the same class through the bypass switch and testing on a link formed by the test AP devices, the AC device and the test WLAN module.

Description

technical field [0001] The invention relates to a device monitoring technology in the field of communications, in particular to an access control (Access control, AC) access control device monitoring system and method. Background technique [0002] With the development of wireless local area network (Wireless Local Area Network, WLAN) technology, many manufacturers have developed and produced their own AC equipment and wireless access (Access Point, AP) equipment. AC equipment and AP equipment of the same manufacturer communicate based on the manufacturer's proprietary protocol. Usually, AP equipment of manufacturer A cannot access the AC equipment of manufacturer B, and AC equipment of different manufacturers cannot directly communicate with each other. In order to manage different AC devices, a network management device that manages AC devices based on Simple Network Management Protocol (SNMP) is introduced. [0003] The network management device exchanges information wit...

AI Technical Summary

Problems solved by technology

[0006] 1. Network management equipment support problem: There are many AC equipment manufacturers, not only the equipment of foreign-funded enterprises represented by Cisco and Aruba, but also the equipment produced by telecommunications equipment manufacturers represented by Huawei, ZTE, Ericsson, etc.; Starnet Ruijie, H3C, Aotian Donglian and other domestic enterprise equipment

Existing WLAN network management equipment can only support equipment from some mainstream AC manufacturers, and the support for privatization specifications is low and the support ability is poor

[0007] 2. Monitoring blind spots: At the user level, there are often phenomena such as weak signal of hotspot users, failure to connect, slow network speed, and frequent authentication failures. However, existing WLAN network management equipment cannot monitor from the perspective of actual user experience.

For example, the existing WLAN network management equipment lacks monitoring methods for performance indicators such as Remote Authentication Dial In User Service (Radius) authentication, Portal page push, etc., which makes it impossible to obtain the current problems faced by the wireless network from the user level in a timely manner.

[0008] 3. User loss problem: For faults that cannot be monitored by existing WLAN network management equipment, such as weak signal, unconnected, slow network speed, etc., first, the existing technology only handles complaints, and second, hotspot fault users Complaints may not be made. In this way, hotspot faults cannot be found and processed, and users continue to experience poor experience. In a vicious circle, the hotspot will become invalid and users will gradually lose

[0009] 4. High maintenance cost: With the increase of WLAN hotspots, it will inevitably lead to more faults; however, when users complain, the existing technology cannot quickly locate the cause of the fault on the monitoring side, and it is often necessary to arrange maintenance personnel to rush to the site for testing And cooperate with the fault location, increase the cost of labor and travel, and increase the maintenance cost

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