Method and system for optimizing and diagnosing router

Abstract

The present invention discloses a method for optimizing and diagnosing a router. The method runs among a router, a mobile end and a cloud end. The method comprises the following steps that (1) the router locally starts a monitoring process and records data related to stability and safety in the process of using the router by a user in a log, (2) whether the request of inquiring whether the router is normal or not of the APP of the user is received or not is judged, if so, step (3) is executed, and if not, the step (2) is executed, (3) whether the router is abnormal or not is judged, if so, the step (4) is executed, and if not, the step (2) is executed, (4) the type of abnormality is judged, if the abnormality is network off, a message which needs to be diagnosed is sent to the user, the user is guided to network diagnosis, and if the abnormality is not the network off and can be optimized, the message which needs to be optimized is pushed to the user and the user is guided to examination optimization. The invention also provides a system for optimizing and diagnosing a router.

Description

technical field [0001] The invention belongs to the technical field of routers for wireless communication, and in particular relates to a method and system for optimizing and diagnosing a router, which enables the router to perform conventional customer service detection locally. Background technique [0002] Smart routers have revolutionized the form of interaction with cloud servers. On this basis, smart routers allow plug-ins with various functions to be carried on them, which enriches the functions of routers. However, plug-ins with complex interactive forms further increase the possibility of ROM errors. , this part of the pressure will be transferred to the customer service personnel and development testers of router manufacturers and operators, which will greatly increase the cost of router manufacturers and operators, and there will be a lot of return and exchange costs. Contents of the invention [0003] The technical problem to be solved in the present invention ...

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Problems solved by technology

[0002] Smart routers have revolutionized the form of interaction with cloud servers. On this basis, smart routers allow plug-ins with various functions to be carried on them, which enriches the functions of routers. However, plug-ins with complex interactive forms further increase the possibility of ROM errors. , this part of the pressure will be transferred to the customer service personnel and development testers of router manufacturers and operators, which will greatly increase the cost of router manufacturers and operators, and there will be a lot of return and replacement costs

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