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Self-service robot, service method, control device and service system

A self-service and service method technology, applied in the fields of control devices and service systems, self-service robots, and service methods, can solve problems such as reducing user experience, inconvenience for guests, and long waiting time.

Active Publication Date: 2016-08-24
BOE TECH GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Due to the limited number of service personnel in the hotel, especially when there are many passengers on holidays, it is often necessary to wait in line. The next user can only be processed after the previous user has completed the registration or check-out procedures. The waiting time is long, which brings inconvenience to the guests.
This method is time-consuming, laborious, and reduces user experience

Method used

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  • Self-service robot, service method, control device and service system
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  • Self-service robot, service method, control device and service system

Examples

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Embodiment Construction

[0077] Embodiments of the present invention will be described in detail below with reference to the accompanying drawings.

[0078] figure 1 A schematic structural diagram of a self-service robot according to an embodiment of the present invention is shown. Such as figure 1 As shown, the self-service robot of this embodiment includes: a central control module 1 and an interaction module 2;

[0079] The central control module 1 is used to control the interaction module 2 for human-computer interaction;

[0080] The interaction module 2 is used to display the service type provided, receive the service type selected by the user, and provide corresponding service according to the service type selected by the user.

[0081] In practical applications, the interaction module 2 may be a touch screen, on which the types of services provided are displayed, and the user can select corresponding services through the touch screen.

[0082] The interaction module of the self-service rob...

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PUM

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Abstract

The invention relates to a self-service robot, a service method, a control device and a service system. The self-service robot comprises a central control module and an interactive module. The central control module is used for controlling the interactive module to conduct human-machine interaction. The interactive module is used for displaying provided service types, receiving a service type selected by a user and providing a corresponding service to the service type selected by the user. According to the invention, the interactive module of the self-service robot conducts human-machine interaction under the control of the central control module, displays the provided service types, and provides the corresponding service according to the service type selected by the user. The user can check in and out through the self-service robot, the queuing time of the user is reduced, the foreground workload and manpower costs are reduced, and the working efficiency is improved.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a self-service robot, a service method, a control device and a service system. Background technique [0002] A robot is a machine device that performs work automatically. It can accept human command, run pre-programmed programs, and act according to principles formulated with artificial intelligence technology. [0003] Service robots are a young member of the robot family, which can be divided into professional field service robots and personal / home service robots. Service robots have a wide range of applications, mainly engaged in maintenance, repair, transportation, cleaning, security, rescue, guardianship, etc. Work. At present, the market has a relatively large demand for service robots in hotels and wards, but the corresponding service robots are still in the initial research and development and small-scale trial stage, and the product maturity is not enough. [0...

Claims

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Application Information

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IPC IPC(8): G05B19/04G06Q50/12
CPCG05B19/04G06Q50/12
Inventor 丁洪利谷玉张莹张忆非赵凯李太亮孙俊民
Owner BOE TECH GRP CO LTD
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