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Service-oriented human-computer interaction system and implementation method

A human-computer interaction and service-oriented technology, applied in the input/output of user/computer interaction, transmission system, computer components, etc., can solve complex requirements, cannot understand or obtain, cannot accurately define requirements, etc., to achieve Highly scalable effects

Active Publication Date: 2017-01-11
北京零秒科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Disadvantages: high labor cost
Disadvantages: Can't understand or obtain (keep asking for) complex requirements
Disadvantages: slow speed, high labor cost, difficult to scale
For example, complex requirements: requirements that cannot be precisely defined by simple language

Method used

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  • Service-oriented human-computer interaction system and implementation method
  • Service-oriented human-computer interaction system and implementation method
  • Service-oriented human-computer interaction system and implementation method

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Embodiment Construction

[0038] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be described in further detail below in conjunction with specific embodiments and with reference to the accompanying drawings.

[0039] figure 1 It is a schematic structural diagram of a service-oriented human-computer interaction system in an embodiment of the present invention.

[0040] A service-oriented human-computer interaction system in this embodiment includes: a central control unit 1, a plurality of sub-processing units 2, a business unit 3 and an agent unit 4, and the central control unit 1 communicates with at least one sub-processing unit 2 connected, the sub-processing unit 2 and / or the central control unit 1 are connected with the service unit 3, and the agent unit 4 is connected with the central control unit 1; the human-computer interaction system in this embodiment is mainly composed of the central control unit 1 and Any number o...

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PUM

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Abstract

The invention discloses a service-oriented human-computer interaction system and an implementation method. The system comprises a central control unit, a plurality of sub-processing units, a service unit and a proxy unit. The service-oriented human-computer interaction system has a context recognition function, and is based on a scene style assumed artificial intelligence assistant. The design of a whole framework is highly modularized; the system has high expandability through standardized interfaces in modularized units. Moreover, a scene style is realized by consulting / calling the plurality of sub-processing units; moreover, a user is guided to perform scene style operation through a state machine.

Description

technical field [0001] The invention relates to the fields of human-computer interaction and computer Internet, in particular to a service-oriented human-computer interaction system and an implementation method. Background technique [0002] Human-computer interaction system (Human-computer interaction, referred to as HCI) is to study the exchange and communication between humans and computers through mutual understanding, and to complete information management, service and processing functions for people to the greatest extent. In the process of human-computer interaction, the exchange and communication of mutual understanding is the context. At present, most of the companies that can understand the context use manual methods, and some companies use half-machine and half-manual methods. Manual mode: refers to the background access to manual dialogue understanding, such as 12306. Disadvantage: High labor cost. Question-answering robot: It classifies, identifies, and guess...

Claims

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Application Information

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IPC IPC(8): G06F3/01H04L29/06
CPCG06F3/011H04L65/40
Inventor 许宇航
Owner 北京零秒科技有限公司
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