Intelligent speech interaction system based on cloud end

A voice interaction system and intelligent voice technology, applied in voice analysis, voice recognition, automatic switching office, etc., can solve the problems of large functional expansion limitations, poor flexibility, poor movement ability, etc., to enhance user experience and reduce hardware costs , Improve the effect of application adaptability

Inactive Publication Date: 2017-05-24
北京中科汇联科技股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the customer service application in the mobile terminal mode exists in the form of APP, which requires the user to operate deliberately, and the customer service experience based on specific positioning is also lacking (such as indoor positioning or guidance, etc.), while the PC mode has poor exercise ability in addition to the above problems. , the function expansion is limited, etc., and the resource allocation of the PC is too high, there is a certain waste of resources

Method used

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  • Intelligent speech interaction system based on cloud end
  • Intelligent speech interaction system based on cloud end
  • Intelligent speech interaction system based on cloud end

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Embodiment

[0029] figure 1 It is a schematic diagram of the principle of a cloud-based intelligent voice interaction system of the present invention; a cloud-based intelligent voice interaction system, the intelligent voice interaction system 100 includes a voice collection system, a semantic understanding system and a voice answer playback system, and the voice collection system includes MIC Audio collection device and audio collection module 102; Described semantic understanding system comprises cloud data processing module and core control module 104; Described voice answer playback system comprises audio playback module 105 and audio playback device; Audio input on the intelligent voice interaction system 100 The interface 101 is used to connect audio collection equipment such as MIC, and the audio digital signal is obtained by the audio collection module 102, and the signal is forwarded by the WIFI module 103 for cloud voice recognition, cloud customer service and cloud voice informa...

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Abstract

The invention discloses an intelligent speech interaction system based on a cloud end. The intelligent speech interaction system comprises a speech acquisition system, a semantic comprehension system, and a speech response playing system. An MIC audio acquisition device is used to transmit an acquired question audio signal to an audio acquisition module. The audio acquisition module is used to convert an audio input signal into a digital signal, which can be processed by a processor, by adopting an AD conversion way, and the audio digital signal is transmitted to a cloud end data processing module by a wireless network. The cloud end data processing module is used for the data processing and parsing of the acquired audio digital signal by a core control module, and is used for realizing specific function codes. An answer audio signal after being processed and parsed is converted into a playable answer audio signal by an audio playing module, and the answer audio signal is played by an audio playing device.

Description

technical field [0001] The invention relates to the field of intelligent voice interaction, in particular to a cloud-based intelligent voice interaction system. Background technique [0002] With the development of artificial intelligence technology, artificial intelligence technologies such as speech recognition and semantic understanding have gradually developed and matured. One of its effective applications is the intelligent robot customer service system. Through speech recognition and semantic understanding technology, combined with interactive display interface, etc. This method provides customer service for actual application scenarios, which guarantees the service effect to a certain extent, and at the same time liberates a certain amount of manpower, which has positive market application value. [0003] There are generally two carrier forms of today's customer service system, one is a mobile terminal such as a mobile phone, PAD, etc., and the other is a computer or ...

Claims

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Application Information

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IPC IPC(8): G10L15/22G10L15/26G10L15/34H04M3/527
CPCG10L15/22G10L15/26G10L15/34H04M3/527
Inventor 游世学潘亚磊杜新凯
Owner 北京中科汇联科技股份有限公司
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