Internet home decoration customer information storage management method and system

Abstract

The invention provides an internet home decoration customer information storage management method and system. The method comprises the steps of receiving customer information, and modifying a state identification to a customer source identification to be followed up; allocating the customer information to a customer manager, and modifying the state identification of the customer information to a customer source follow-up identification; displaying the customer information with the customer source follow-up identification through a customer source terminal; receiving a design application sent by the customer source terminal, and modifying the state identification of the customer information to a design identification to be allocated; allocating the customer information to a design department, and modifying the state identification of the customer information to a business identification to be followed up; displaying the customer information with the business identification to be followed up through a business terminal; receiving a signed notification sent by the business terminal, and modifying the state information of the customer information to a signed identification. The customer information is identified at different circulation stages, the management of the customer information is facilitated, the operation is simple, the configuration is flexible, and the process is rigorous.

Description

technical field [0001] The present invention relates to the technical field of data information management, in particular, to an Internet home improvement customer storage management method and system. Background technique [0002] With the continuous development of information technology, more and more customer relationship management systems (Customer Relationship Management, CRM) are used in the business field to manage customer information, such as customers, personnel, announcements, marketing management and other functions. Among them, customer leads are important data in the CRM system, and this data often needs to be connected and shared with different departments. However, in some specific industries (such as the home improvement industry), customer leads involve a wide range of departments (from online to offline, from company A to company B), the process changes are more complicated, and the follow-up time of customer leads is longer. The CRM system in the prior ...

AI Technical Summary

Problems solved by technology

However, in some specific industries (such as the home improvement industry), customer leads involve a wide range of departments (from online to offline, from company A to company B), the process change is more complicated, and the follow-up time of customer leads is longer

The existing CRM system cannot provide a simple and flexible management system

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