Information prompt method, device, system and computer-readable storage medium
An information prompt and business technology, applied in the field of communication, can solve the problems of poor user experience, untimely response, long processing time, etc., to reduce labor costs, improve efficiency, and improve business experience.
Active Publication Date: 2021-07-13
TENCENT TECH (SHENZHEN) CO LTD
View PDF4 Cites 0 Cited by
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
[0003] Taking the business as a game as an example, when there is an abnormal situation in the running game, there are two common technologies for feeding back the abnormal situation in the existing technology. One is that the user feeds back the abnormal situation through forums, QQ groups, instant messaging clients, etc. , corresponding to moderators, group owners, customer service and other staff, when the amount of feedback reaches a certain amount, the first-line processing will be carried out. The game operation and maintenance personnel will manually confirm the second-line processing, manually follow up the processing results and feed back the processing results to the second-line in turn Processors, front-line processors, and users; the other is to receive online alarms, manually analyze and track the recovery progress, and notify the operation department to make an exception announcement. The defects of these two methods lead to long processing time and untimely response. And it needs to invest a lot of manpower to follow up. Due to the lag in processing, the user experience is poor
Method used
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View moreImage
Smart Image Click on the blue labels to locate them in the text.
Smart ImageViewing Examples
Examples
Experimental program
Comparison scheme
Effect test
Embodiment Construction
[0029] In order to make the purpose, features and advantages of the present application more obvious and understandable, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described The embodiments are only some of the embodiments of the present application, but not all of them. Based on the embodiments in this application, all other embodiments obtained by those skilled in the art without making creative efforts belong to the scope of protection of this application.
[0030] see figure 1 , is a schematic diagram of an application scenario of the information prompt method provided in the embodiment of the present application. Such as figure 1 As shown, the terminal 100 and the server 200 are connected through a network. Wherein, the terminal 100 may be an intelligent terminal such as a smart phone, a tablet computer...
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More PUM
Login to View More Abstract
An information prompting method, device, system and computer-readable storage medium relate to the technical field of communication. The method includes: obtaining the abnormal data in the business online data, and confirming whether the type of the abnormal data is network abnormal data according to the identification of the business, the identification of the business server generating the abnormal data, and the generation time of the abnormal data. If the type of abnormal data is network abnormal data, a prompt instruction is sent to the client running the business according to the preset logic, and the client is prompted to send a preset exception notification according to the prompt instruction. The information prompting method, device, system and computer-readable storage medium can improve the efficiency of information delivery to users and save labor costs.
Description
technical field [0001] The present application relates to the field of communication technologies, and in particular to an information prompt method, device, system and computer-readable storage medium. Background technique [0002] With the development of mobile terminals and network technologies, the penetration rate of intelligent communication terminals such as smartphones, tablet computers, and smart watches is getting higher and higher. Users use mobile terminals to use services including games and calls. When a user fails while using the service, the user needs to be fed back about the service failure. [0003] Taking the business as a game as an example, when there is an abnormal situation in the running game, there are two common technologies for feeding back the abnormal situation in the existing technology. One is that the user feeds back the abnormal situation through forums, QQ groups, instant messaging clients, etc. , corresponding to moderators, group owners...
Claims
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More Application Information
Patent Timeline
Login to View More Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24
CPCH04L41/064H04L41/065
Inventor 艾礼李杰刘伟
Owner TENCENT TECH (SHENZHEN) CO LTD