Self-service restaurant service system

Abstract

The invention relates to a self-service restaurant service system. The system comprises at least a kitchen working area, used to cook and / or prepare meals and / or drinks; at least a dining area used for customers to have meals, one or more dining tables being placed in the dining area, a customer cleaning area including cleaning equipment used for customers to clean before meals, a tableware area placing service plates and tableware required by buffet, a food taking area including food taking tables on which food finished products are placed, and a settlement area including settlement equipmentwhich settle accounts based on the buffet selected by users. Through the self-service food taking tables, customers and the kitchen are separated on two sides, ensuring that dishes cooked by the kitchen can be sent to the self-service food taking area in fastest speed, and making customers be able to see working states of the kitchen, so that the customers are at ease and satisfied on dish quality. The customer cleaning area, the tableware area, the food taking area, and the settlement area are arranged in sequence, ensuring that the customers can select expected dishes in fastest speed. A customer behavior analysis device can detect whether customers are satisfied on the current self-service food taking states.

Description

technical field [0001] The invention relates to a self-service restaurant service system. Background technique [0002] In daily life, in principle, there are two relatively common restaurant service systems: one is a restaurant service system provided by waiters, and the other is a self-service restaurant service system. [0003] In the first service system, the waiter provides services to customers: he (she) records the meals and drinks ordered by the customers, hands the menu to the back kitchen work area, serves the food and drinks for the customers, and cleans up after the customers have finished eating. Dishes, fetch bills for customers and check out. Although this kind of thoughtful service can bring comfort to customers, it needs to invest a lot of time and manpower, so the daily expenses of restaurants are very large. [0004] In a self-service restaurant, customers themselves take on a large part of the work of the waiters mentioned above: customers order at the ...

AI Technical Summary

Problems solved by technology

[0005] In a cafeteria, if the pick-up order is not set correctly, customers may feel the same during the selection process, which will affect the dining experience

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