Inquiry information processing method and device, storage medium and computer equipment

Abstract

The invention discloses an inquiry information processing method and device, a storage medium and computer equipment, and relates to the technical field of artificial intelligence; the main purpose isto receive and identify answering information of a patient, extract keywords through word segmentation processing, match corresponding question information, build an optimal inquiry path by using a reinforcement learning model, and output the inquiry information corresponding to a path end point, so that more accurate question information is matched according to answers, and the inquiry accuracyand the inquiry efficiency are improved. The method comprises the following steps: acquiring answer text data transcribed by voice; performing word segmentation processing on the text data of the answering language; obtaining a numerical vector of the text data of the answering language through feature extraction; obtaining corresponding question text data according to a preset question answeringmatching algorithm and the feature vector of the answer text data; and constructing an optimal inquiry path by utilizing a preset machine learning algorithm, the answer text data feature vector and the question text data, and outputting inquiry information corresponding to the path end point.

Description

technical field [0001] The invention relates to the technical field of artificial intelligence, in particular to a method, device, storage medium and computer equipment for processing medical inquiry information. Background technique [0002] In the process of diagnosis and treatment of vertigo, detailed interrogation of patients with vertigo is the key link to reduce misdiagnosis and mistreatment. Since patients often cannot accurately express the main features of the disease, it is necessary for the doctor to have patient and skillful guidance and accurate identification at this time to obtain an accurate diagnosis. However, the misdiagnosis and mistreatment of most patients with vertigo in clinical practice are due to the lack of experience of doctors and insufficient time for consultation. This is a clinical problem that is difficult to change in the short term. Therefore, artificial intelligence technology has been more and more applied in the consultation process. ...

AI Technical Summary

Problems solved by technology

However, this questioning method only uses fixed answer options to conduct questionnaires or simple records for patients, which limits the patient's expression; , it is easy to lose or misdiagnose key consultation information, resulting in low accuracy and efficiency of consultation

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