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Business service point classification method and device, electronic equipment and storage medium

A service point, business technology, applied in the field of big data, can solve the problem of low classification accuracy

Pending Publication Date: 2021-05-25
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present application provides a classification method, device, electronic equipment and storage medium of business service points, which relate to the field of big data and solve the problem of low classification accuracy existing in the prior art

Method used

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  • Business service point classification method and device, electronic equipment and storage medium
  • Business service point classification method and device, electronic equipment and storage medium
  • Business service point classification method and device, electronic equipment and storage medium

Examples

Experimental program
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Embodiment 1

[0093] figure 2 It is a schematic flowchart of the business service point classification method provided in Embodiment 1 of the present application. The implementation of the present invention relates to the field of big data technology. The method of this embodiment can be executed by the business service point classification device provided in the embodiment of the present application. The device can be realized by software and / or hardware, and can be integrated in figure 1 shown in the hub device. Such as figure 2 As shown, the classification method of the business service point of the present embodiment includes:

[0094] S101. Obtain business characteristic data of at least one business service point in a current evaluation period.

[0095] In order to ensure the objectivity, comprehensiveness and accuracy of the evaluation of the business capabilities of each business service point, in this embodiment, the business customer acquisition characteristic data reflecting t...

Embodiment 2

[0136] A specific embodiment will describe the specific implementation principle of calculating the target business score of each business service point through the analytic hierarchy process model. Exemplarily, Figure 6 A schematic flowchart of the classification method for business service points provided in Embodiment 2 of the present application, on the basis of the above embodiments, such as Figure 6 As shown, in this embodiment, the AHP model is used to calculate the target business score of each business service point, including:

[0137] S201. Obtain the historical business score of at least one business service point in the historical evaluation period and a pre-built pairwise comparison matrix.

[0138] In this embodiment, in order to smooth the score of each business service point, the score of each business service point in the historical evaluation cycle is introduced. For the convenience of distinction, the score of each business service point in the historical...

Embodiment 3

[0173] The following will take the business service point as an example of a financial service point, and use a specific embodiment to describe the relevant processing procedures in Embodiment 1 in more detail.

[0174] (1) Acquisition of business characteristic data

[0175] Exemplarily, Figure 7 A schematic diagram of a business feature data acquisition process provided in Embodiment 3 of the present application, as shown in Figure 7 As shown, in this embodiment, the processing of the raw data of each business service point includes two stages of preprocessing and feature extraction.

[0176] Since the central equipment acquires the data generated by various business systems accumulated by all service point equipment in the current cycle, the data is complex and the data volume is huge. Therefore, in this embodiment, it is first necessary to extract, clean, convert, load, etc. The preprocessing process classifies and organizes the original data, and obtains three types o...

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Abstract

The embodiment of the invention provides a business service point classification method and device, electronic equipment and a storage medium, and relates to the field of big data. Business feature data of at least one business service point in a current evaluation period is obtained, the processing of the business feature data is performed according to a preset integral rule and an analytic hierarchy process model, the target business score of at least one business service point is obtained, the at least one business service point is clustered according to the target business score, and the classification level of the at least one business service point is obtained, so that objectivity, accuracy and comprehensiveness of business service point evaluation are improved, fine management of the business service points is facilitated, the incentive constraint on the business service point is enhanced, the business capability of the business service point is improved, and the sustainable development of the business service point is promoted.

Description

technical field [0001] The embodiments of the present application relate to the field of big data, and in particular to a classification method, device, electronic equipment and storage medium of business service points. Background technique [0002] In order to expand business and meet the business handling needs of customers in different regions, major institutions usually set up a large number of business service points all over the country and around the world, such as financial service points, communication service points, and so on. In order to realize the hierarchical management of business service points and improve the business capabilities of business service points, it is necessary to classify business service points. [0003] In the existing technology, business service points are often classified according to the subjective judgment of the superior or a single business indicator, lacking a comprehensive and objective classification process, resulting in low accu...

Claims

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Application Information

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IPC IPC(8): G06K9/62G06Q10/06
CPCG06Q10/06393G06Q10/0637G06F18/23213
Inventor 俞丽颖周小莹王舒张晨昊罗云张圳
Owner CHINA CONSTRUCTION BANK
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