Intelligent reminding method and system for bank counter business operation

Abstract

The invention relates to an intelligent reminding method and system for bank counter business operation, and the method comprises the steps: receiving a transaction reminding list inputted by an operator and storing the transaction reminding list in a transaction reminding list library, wherein the transaction reminding list comprises a plurality of pieces of transaction reminding information, and each piece of transaction reminding information corresponds to a transaction code and is used for performing business guidance reminding on businesses of operators; receiving a transaction code input by an operator, retrieving transaction reminding information corresponding to the transaction code, displaying the transaction reminding information in the form of a popup window, and highlighting a keyword background in the transaction reminding information; and starting timing when it is determined that the operator handles the business corresponding to the transaction reminding information, and reminding the operator when a business completion prompt message is not received when a preset duration is reached. According to the method and the system, the problems that counter personnel cannot remember auditing key points and have many errors due to many rules and regulations are solved, and business processing is more standard, smoother and more efficient.

Description

technical field [0001] The invention relates to the technical field of bank data processing, in particular to an intelligent reminder method and system for bank counter business operations. Background technique [0002] At present, the bank's core business system covers thousands of transactions in 10 major sections, including customers, deposits, assets, settlement services, investment and wealth management, public applications, credit cards, parameter management, system operation and maintenance, and branch features. There are multiple platforms such as foreign exchange trading system, centralized authorization, and smart account, and there are various types of business, and the information provision, review points, and risk points of each type of business are different. [0003] The transformation of the bank's service model now has higher requirements on the professional quality and comprehensive business capabilities of branch operators. They must not only master the fu...

AI Technical Summary

Problems solved by technology

[0003] The transformation of the bank's service model now has higher requirements on the professional quality and comprehensive business capabilities of branch operators. They must not only master the full range of businesses such as retail and corporate business, but also understand product content such as credit and wealth management. Therefore, it is easy to have problems in operation. errors, resulting in operational risk

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