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Method and system for providing client information

A technology for customer information and subsystems, applied in the field of business operation support systems, can solve the problems of difficult debugging, long development cycle, high cost, and reduce the risk of implementation failure.

Inactive Publication Date: 2008-05-21
DIGITAL VIDEO NETWORKS BEIJING
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Problems solved by technology

[0016] The purpose of the present invention is to propose a method and system for providing customer information, which solves the problems of long development cycle, high cost, and difficulty in debugging caused by the scattered storage of customer information data in the BOSS system and heterogeneous subsystems, and reduces the failure of project implementation risks of

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  • Method and system for providing client information

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Embodiment Construction

[0038] The technical solutions of the present invention will be further described below in conjunction with the accompanying drawings and through specific implementation methods.

[0039] Fig. 1 is a schematic structural diagram of a system for providing customer information in a specific embodiment of the present invention. As shown in Figure 1, the system for providing customer information includes a client 101, a network server 102, a database 103, an adapter module 104, and a subsystem 105 of the business operation support system. The client is connected to the network server, and customer information requirements are sent through the client To the web server, the web server sends the acquired customer information to the client for display, and the web server is also connected to the database and the adapter module respectively, and the database is used to store the needs of the customer information and the customer information item data that needs to be provided, and the c...

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Abstract

The invention discloses a method and a system for providing the customers with information, which is characterized in that: the information requirement of the customers is transmitted to the network service device by the client side; the information of the customers acquired by the network service device is transmitted to the client side to display; the data base is used to store the information requirement of the customers and the acquired mapping configuration among the information item data of the customers, the information display method data of the customers, the information distribution data of the customers and the information acquiring interface method data of the customers, and is transmitted to the network service device; the adapter module is connected with the subsystem to acquire the customer information stored by the subsystem, and the customer information is transmitted to the network service device. The invention has the advantages of solving the problems of long develop cycle caused by the storage dispersion of the customer information data of the BOSS system and the heterogeneity of the subsystem, having high cost, being not easy to debug, and reducing the failure risk of the item operation.

Description

technical field [0001] The present invention relates to the technical field of business operation support systems, in particular to a method and system for providing customer information. Background technique [0002] For all kinds of customer information in the business operation support system (BOSS), the BOSS system provides scattered, complicated and multi-system information display for users of designated business numbers based on the data stored in different subsystems or unified data platform databases , BOSS system consists of operation management system, account management system, customer management system, business analysis management system, top-up payment platform system, online command system, billing and accounting system, customer maintenance management system, customer service system, etc. [0003] The BOSS system operation management system provides customers with services such as business handling and change handling. The operation management system saves ...

Claims

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Application Information

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IPC IPC(8): H04L29/06G06F17/30
Inventor 黄保玉辛宇何易吕品
Owner DIGITAL VIDEO NETWORKS BEIJING
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