Enterprise information administration system

A management system and enterprise information technology, applied in the field of enterprise information management system, can solve problems affecting decision-making analysis, relationship fragmentation, unclear data flow, etc., and achieve the effect of low coupling, high convergence, and elimination of information islands

Inactive Publication Date: 2009-06-10
CHINA UNITED NETWORK COMM GRP CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the existing old enterprise information management system cannot have a comprehensive understanding of the existing data of the enterprise
Data requirements and data interfaces are not uniform, data upload standards are not uniform, and many key business and financial data cannot be obtained or cannot be obtained in time, which affects correct decision-making analysis; pickle
The fragmentation of the relationship between various systems makes the information of the entire enterprise incomplete and unable to support future customer-oriented business needs

Method used

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Examples

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Embodiment Construction

[0022] Fig. 1 is the structural schematic diagram of the first embodiment of the enterprise information management system of the present invention. As shown in Fig. 1, the enterprise information management system includes:

[0023] Customer information processing module 1, responsible for maintaining basic customer information, customer extension information, customer credit information, customer grouping information, customer interaction information and other customer-related information, and can order and use products, and / or query and process accounting information;

[0024] Marketing data processing module 2, manages information such as market plans, marketing activities, business opportunities and sales activities, extracts data information from customer information processing module 1, conducts data analysis, and generates market plans and products based on data analysis results and plan templates policy information;

[0025] The access channel information module 3 manag...

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Abstract

The invention relates to an enterprise information management system, which comprises a customer information processing module, a marketing data processing module, an access channel information module, a product composition module, an account processing module, a resource management module, a service module, a resource provision module, and an account management module. The enterprise information management system refers to an eTOM SID model to emphasizedly divide a plurality of data processing modules, wherein personnel in the system unify the language of data processing of enterprise information, well eliminate isolated information islands, and unify data transmission interfaces; and the enterprise information management system can ensure the high convergence inside the data processing modules of the system and the low coupling between the data processing modules.

Description

technical field [0001] The invention relates to a shared information data system, in particular to an enterprise information management system. Specifically, the invention provides an enterprise information management system applied in the field of telecommunication. Background technique [0002] Today, the global telecommunications market is gradually opening up, the needs of telecommunications users are constantly changing, and new services and new technologies are constantly being introduced. Telecom operators are gradually transforming from the traditional "network-oriented" business model to the "customer-oriented" business management model, and are constantly moving towards the direction of informatization and marketization. At present, the main telecom operation management support systems include: billing system, mobile network management system, transmission network management system, etc. Due to the lack of unified planning in the early stage of system construction...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/22H04Q3/00
Inventor 娄瑜陈斌高原徐志华张申郭志斌李春生靳惠芳
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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