Method and apparatus for recording failures of television software

A technology for fault recording and television, applied in the field of electrical appliances, can solve problems such as low work efficiency, and achieve the effect of solving low work efficiency, improving work efficiency and user experience

Inactive Publication Date: 2012-10-17
HISENSE VISUAL TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The main purpose of the present invention is to provide a fault recording method and device

Method used

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  • Method and apparatus for recording failures of television software
  • Method and apparatus for recording failures of television software
  • Method and apparatus for recording failures of television software

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0055] In this embodiment, taking one operation of the function Function_A as an example, the operation process of the function Function_A is described. figure 2 It is the operation flowchart of function Function_A in the present embodiment, as figure 2 As shown, the software control of function Function_A mainly includes the following steps:

[0056] Step 201, the function Function_A starts to run, and it is judged whether the fault record table has been created, if yes, then execute step 203, otherwise, execute step 202;

[0057] Step 202, creating a fault record list in a preset storage area of ​​the TV's memory;

[0058] Step 203, waiting to receive fault information, in the case of receiving fault information, turn to step 204;

[0059] Step 204, classify the fault information according to the fault type, and query the fault record table;

[0060] Step 205, judging whether the fault record exists in the fault record table, if yes, then end the flow process, otherwise...

Embodiment 2

[0065] This embodiment takes the active feedback of fault information as an example for illustration. image 3 It is a flow chart of active feedback of fault information in this embodiment, such as image 3 As shown, active feedback in this embodiment mainly includes the following steps:

[0066] Step 301, after receiving the fault information sent by the TV software, judge whether the fault level in the fault information satisfies the preset condition, for example, whether it is higher than the preset fault level, if yes, execute step 302, otherwise, End the process without feedback of fault information;

[0067] Step 302, establishing a network connection with the server;

[0068] Step 303, determine whether the network connection is successful, if yes, then execute step 304, otherwise, do not perform feedback of fault information, and end the process;

[0069] Step 304, searching for unfeedback records in the failure record list;

[0070] Step 305, feeding back the foun...

Embodiment 3

[0075] In this embodiment, the operation of the TV software is taken as an example for illustration. Figure 4 It is the operation flowchart of the TV software in the present embodiment, as Figure 4 As shown, in this embodiment, the operation of the TV software mainly includes the following steps:

[0076] Step 401, the TV software starts running;

[0077] Step 402, a preset failure event occurs, for example, insufficient memory space cannot be obtained during memory application, that is, memory allocation fails;

[0078] Step 403, the TV software calls the function Function_A;

[0079] Step 405, satisfying the active feedback condition, starting the active feedback mechanism, establishing a network connection with the server, and feeding back the recorded fault information to the server.

[0080] In this embodiment, once a software failure occurs during the normal operation of the TV software system, the function Function_A is called immediately to classify, record, and s...

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Abstract

The invention discloses a method and an apparatus for recording failures of television software The method comprises: receiving a failure message sent when a scheduled failure occurs in a running process of the software; recording the failure message in a preset memory block of television storage. The method and the apparatus enable the initiative recording of failure messages in the running process of the television software, so that the efficiency of problem solving is improved.

Description

technical field [0001] The invention relates to the field of electrical appliances, in particular to a method and device for recording faults of television software. Background technique [0002] The increase of TV network functions increases the complexity of TV software, thereby increasing the probability of failure of TV software. Fault information is extremely important for solving TV software problems. If the corresponding fault information cannot be provided at the same time for the problem raised by the user, it will take a lot of time to reproduce the problem. [0003] At present, the software of the TV is mostly embedded software based on the operating system. During the software debugging process, the printing information is usually added to the code, and the relevant information in the running of the software is obtained by using the serial port or USB port to view the printing information. However, it is not convenient for the user to check the fault information...

Claims

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Application Information

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IPC IPC(8): H04N21/442G06F11/30
Inventor 陈春晓
Owner HISENSE VISUAL TECH CO LTD
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