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IT (Information Technology) system management method based on lightweight directory access protocol (LDAP)

A directory access protocol and IT system technology, which is applied in the field of IT system management based on light directory access protocol, can solve problems such as inconvenient use, heavy load on the operation and maintenance system, and increased error probability, so as to reduce the operation of large data volume and ensure Real-time performance, the effect of improving stability

Active Publication Date: 2015-01-07
MOCHA SOFTWARE TIANJIN
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] 1) Adding personnel information to the operation and maintenance system consumes a lot of time for data collection and entry
And as the number of people grows, so does the chance of error
[0007] 2) Changes in organizational structure and personnel may occur at any time, which makes it very difficult to synchronize a large number of personnel information, and virtually increases the later maintenance costs
[0008] 3) In the case of a large number of concurrent user visits, a large number of users will cause a large load on the entire operation and maintenance system
The former will cause inconvenience in use, and the latter will greatly increase the cost of system maintenance

Method used

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  • IT (Information Technology) system management method based on lightweight directory access protocol (LDAP)
  • IT (Information Technology) system management method based on lightweight directory access protocol (LDAP)

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Embodiment Construction

[0025] In order to make the above objects, features and advantages of the present invention more comprehensible, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0026] Since the implementation of the present invention is based on the integration with the LDAP system, both login verification and user information acquisition require access to a Lightweight Directory Access Protocol LDAP (Lightweight Directory Access Protocol) server. Therefore, the LDAP server information should be set first. figure 1 It is the flowchart of setting LDAP server in the IT system management method based on Lightweight Directory Access Protocol (LDAP) of the present invention; figure 1 As shown, it specifically includes the following steps:

[0027] a) Set the host name and port of the LDAP server

[0028] b) Select the LDAP authentication method according to the actual situation:

[0029] none: When logging...

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PUM

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Abstract

The invention discloses an IT (Information Technology) system management method based on a lightweight directory access protocol (LDAP). The method comprises the steps as follows: at first, configuring a mapping relation among basic information of an LDAP server, a reference node, user information in a self-help service desk system and user attribute in the LDAP; and then, creating an inquiry controller, transmitting the configured mapping relation and a user login name into the LDAP inquiry controller, accessing the LDAP through the set LDAP reference node and the packaged inquiry controller to obtain a complete distinguishable name (DN) of a user, and inquiring the user information in the LDAP; logging in a system by a hidden account preset by the system, imbedding the LDAP information as the user attribute into the hidden user, and processing a request by an automatic service desk. According to the method, a built-in account is used to log in the system, so that large data volume operation of a database is greatly reduced, thereby greatly reducing load of the self-help service desk system.

Description

technical field [0001] The technical field of IT system operation and maintenance management of the present invention relates in particular to an IT system management method based on the Lightweight Directory Access Protocol (hereinafter referred to as LDAP). Background technique [0002] Most of the businesses of today's enterprises are already operating based on IT systems, and ensuring the good operation of the operation and maintenance management system is one of the foundations for the stable operation of enterprises. However, due to the complex organization of large and medium-sized enterprises and institutions, the large number of personnel, and the increasing dependence on IT systems, the pressure on the operation and maintenance system is increasing day by day. [0003] The self-service desk can better facilitate the communication between the business department and the IT department, and provide another submission method besides the traditional telephone and email ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24H04L29/06
Inventor 何宇
Owner MOCHA SOFTWARE TIANJIN