Washing machine malfunction warning and judging method, washing machine and washing machine malfunction warning and judging system

A fault reminder and washing machine technology, applied to the control device of washing machines, other washing machines, washing devices, etc., can solve problems that are difficult to reproduce, cannot completely solve problems, and have limited information capacity, so as to prevent recurrence of problems and improve user satisfaction degree of effect

Active Publication Date: 2013-09-04
QINGDAO HAIER WASHING MASCH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] However, due to the limited display space on the display panel, it is difficult to clearly describe the meaning and processing method of the fault information
SMS also has the problem of limited information capacity, it is difficult to display all the accurate information of the fault
It is difficult for users to judge whether the email or text message has been sent to the after-sales company in time, or whether it has been noticed by the supervisor

Method used

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  • Washing machine malfunction warning and judging method, washing machine and washing machine malfunction warning and judging system
  • Washing machine malfunction warning and judging method, washing machine and washing machine malfunction warning and judging system
  • Washing machine malfunction warning and judging method, washing machine and washing machine malfunction warning and judging system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0040] Such as figure 1 As shown, the present embodiment provides a method for reminding and judging when the failure of the washing machine not filled with water occurs. After the laundry program is started, when the washing machine detects that water should enter but actually does not, the washing machine will prompt through sound and light alarms. The user brings the mobile phone close to the washing machine, and when it enters the communication range, the washing machine will send the fault information to the mobile phone.

[0041] The mobile phone judges the fault information, and it may be that the user forgot to open the faucet valve. The mobile phone displays a reminder message on the display: "This fault may be that you forgot to turn on the faucet, please turn on the faucet", and there is a confirmation button on the mobile phone, which is convenient for the user to perform this operation and confirm.

[0042] After the user turns on the faucet, confirm that the fa...

Embodiment 2

[0048] Such as figure 2 As shown, the present embodiment provides a washing machine failure reminder and judgment method. When a fault occurs (in addition to "no water", it also includes other faults, such as: excessive drainage time, abnormal vibration of the washing machine caused by unbalanced clothes, etc.), the fault code will be displayed on the washing machine panel, and the alarm bell will sound and / Or flash the alarm light, and alarm the user through these alarm information, prompting the user to break down in the washing process.

[0049] After hearing the alarm, the user takes the communication terminal with built-in NFC module or Bluetooth module (in addition to the mobile phone, including PAD or computer, etc.) to the washing machine attachment. After the washing machine searches for the communication terminal within the data transmission distance, it uses NFC signal or The bluetooth signal sends fault-related information to the communication terminal; the fau...

Embodiment 3

[0055] Such as image 3 As shown, the present embodiment provides a washing machine failure reminder and judgment method. The washing machine failure reminder and judgment method is that when a failure occurs, the washing machine sends failure-related information to a designated communication terminal, and the communication terminal analyzes and judges whether the failure needs to be eliminated by the user based on the received failure-related information.

[0056] In this preferred embodiment, the communication terminal (including mobile phone, PAD, computer, etc.) is used to display the relevant fault information of the washing machine, analyze the fault, and provide the user with a prompt to eliminate the fault. When the fault can be eliminated by the user, it can be quickly processed. Avoid affecting use.

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Abstract

The invention discloses a washing machine malfunction warning and judging method, a washing machine and a washing machine malfunction warning and judging system. The washing machine failure warning and judging method includes the steps that when a malfunction occurs, the washing machine sends malfunction relevant information to a specified communication terminal, and the communication terminal analyzes and judges whether the malfunction needs to be eliminated by a user according to the received malfunction relevant information. The washing machine comprises a washing machine body and a communication module, and message passing can be conducted between the communication module and a communication terminal of the user. The washing machine malfunction warning and judging system comprises the communication terminal and the washing machine, and communication models which are mutually matched are arranged in the communication terminal and the washing machine respectively. The washing machine malfunction warning and judging method and the washing machine malfunction warning and judging system can solve an occurred malfunction problem within shortest time, improve user satisfaction degree, feed the malfunction problem back to a design source, and prevent the problem from happening again.

Description

technical field [0001] The invention relates to a washing machine failure reminder and judgment method, a washing machine and a washing machine failure reminder and judgment system. Background technique [0002] Existing washing machines will give alarm prompts through sound and light on the display panel when a fault occurs, such as the flashing of the indicator light, the beeping of the buzzer, the corresponding fault information code will be displayed on the display screen, or the fault will be prompted in text. [0003] The Chinese patent with the notification number CN101429721B and titled "Display Method of Washing Machine Operation Guidance Information" discloses a method that can automatically and real-time display the guidance process information and fault prompt information during the washing process of the washing machine. The fault name, cause and treatment method and other information are displayed on the display screen of the washing machine. [0004] The Chin...

Claims

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Application Information

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IPC IPC(8): D06F33/02D06F39/00
Inventor 陈玉玲许升
Owner QINGDAO HAIER WASHING MASCH CO LTD
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