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Remote monitoring and fault diagnosis system for touch screen

A fault diagnosis system and remote monitoring technology, applied in the field of touch screen, can solve the problems of increasing the cost of fault resolution, failure of infrared touch screen fault warning, and increasing the application cost of infrared touch screen, so as to facilitate fault diagnosis and fault resolution, and save maintenance time. and energy, improve the effect of after-sales service efficiency

Active Publication Date: 2014-01-29
程抒一
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  • Abstract
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  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

During the use of the existing infrared touch screen, the user cannot recognize its abnormal performance status, so it is impossible to give an early warning of the fault of the infrared touch screen. For some important applications, the fault diagnosis and maintenance after the fault occurs affect the normal application. At the same time, after the touch screen fails, the technical support personnel need to conduct a series of tests on the failed touch screen on site to determine the cause of the failure. If necessary, it is necessary to invite multiple experienced technical experts to jointly determine the cause of the failure and propose solutions These are not conducive to the improvement of after-sales maintenance efficiency, increase the cost of troubleshooting, and increase the application cost of infrared touch screen

Method used

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  • Remote monitoring and fault diagnosis system for touch screen

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Embodiment approach 1

[0037] Embodiment 1: A plurality of touch screen main bodies 1 within the set position range are respectively connected to a wireless network card through the connected central processing unit 2, and the plurality of wireless network cards are connected to at least one wireless router, and the wireless network card and the wireless router perform data exchange. The wireless router is located on one of the touch screen main bodies 1 , the wireless router is connected with the wireless network card to form a wireless local area network system, the wireless router is connected to the communication module 4 , and the wireless router is connected to the server 3 through the communication module 4 .

[0038] The present invention can make the touch screen main body 1 within a set position range send their state information and location information to the wireless router through the wireless network card. The location information and status information of the touch screen main body 1 ...

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Abstract

The invention discloses a remote monitoring and fault diagnosis system for a touch screen, and particularly relates to a touch screen monitoring system which comprises a touch screen body. The touch screen body comprises a touch screen control module connected with a central processing unit, the central processing unit is provided with a display terminal used with the touch screen body and is connected with a communication module, the touch screen body is connected with a server for remote monitoring through the communication module, and the central processing unit actively pushes state information of the touch screen body to the server. The touch screen is remotely monitored, a user is helped to timely know the abnormal working state of the touch screen, early warning of a fault is given in advance, a solution is given, the fault of the touch screen is judged at low cost, and after-sales service efficiency is improved.

Description

technical field [0001] The invention relates to the technical field of touch screens, in particular to a touch screen monitoring system. Background technique [0002] As a branch of touch screen, infrared touch screen is widely used in various fields due to its series of advantages. With the large-scale and large-scale application of infrared touch screen, it also brings difficulties in subsequent maintenance and fault diagnosis. During the use of the existing infrared touch screen, the user cannot recognize its abnormal performance status, so it is impossible to give an early warning of the fault of the infrared touch screen. For some important applications, fault diagnosis and maintenance after the fault occurs affect the normal application. At the same time, after the touch screen fails, technical support personnel need to conduct a series of tests on the failed touch screen on site to determine the cause of the failure. If necessary, it is necessary to invite multiple ex...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G01R31/44
Inventor 程抒一
Owner 程抒一
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